mydentist, Claremont Bank, Shrewsbury
2 Claremont Buildings, Claremont Bank, Shrewsbury, Shropshire, SY1 1RJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Julie Kendrick - Posted on 27 January 2025
My experience of the practice was brilliant from start to finish. Booking was easy (using the online system) and when I arrived and left, the receptionists were lovely. The hygienist was so kind and reassuring. He kept me informed throughout my scrape and polish and provided me with very good advice. I felt really at ease and happy.
Visited January 2025
Review titled mydentist, Claremont Bank, Shrewsbury
Replied on 28 January 2025
Dear Julie Kendrick, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Extremely poor dental practice.
Rated 1 star out of 5
by Michael Sullivan - Posted on 29 March 2025
My experience of this dental practice was extremely poor. The dentist i saw for my check up said the problem I was experiencing with a filling at the back of my mouth was due to a seed caught in the gap between my teeth and that I'd need to see a hygienist to rectify the issue. On seeing the hygienist a few weeks later which was the earilest appointment they confirmed it was actually the filling that had been incorrectly done and the filling had created a ledge which led to food getting trapped in between my teeth. They said I'd need to book in again with the dentist to rectify the issue. Due to the practice being so busy i was told as an NHS patient the quickest appointment would be in 8 weeks. I decided therefore to go to a private dental practice elsewhere in Shrewsbury that rectified the issue in literally 5 minutes. The whole experience of dealing with practice was depressing and I felt like they struggle to get the basics right.
Visited July 2024
mydentist, Claremont Bank, Shrewsbury has not yet replied.
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Review titled Friendly and professional staff
Rated 5 stars out of 5
by Jennifer Murch - Posted on 05 July 2023
Easy to book appointments. Clean workplace. Lovely staff who are friendly and professional at all times.
Visited June 2023
Review titled mydentist, Claremont Bank, Shrewsbury
Replied on 10 July 2023
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Very Happy with the service provided
Rated 5 stars out of 5
by Robert Wise - Posted on 03 May 2023
My filling fell out and thought it would be ages before I could get an appointment but no - had to wait just one week. The dentist had a very friendly 'bedside manner' and rebuilt my tooth after most was missing after the filling fell out and fixed another tooth that was fractured as part of the package. Very happy with the work done by the NHS dentist. Would highly recommend MyDentist, Claremont Bank, Shrewsbury.
Visited May 2023
Review titled mydentist, Claremont Bank, Shrewsbury
Replied on 16 May 2023
Dear Robert Wise, Thank you for your lovely feedback regarding our practice and for taking the time to leave it. I am very happy to hear that your treatment went well, and we look forward to welcoming you back to the practice in the future, Kind Regards Julie Wood - {my}dentist Patient Services Team Leader