mydentist, Clifford Road, Stanley
1a Clifford Road, Stanley, Co Durham, DH9 0ABContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about mydentist, Clifford Road, Stanley.
Reviews
-
Review titled Good Practice - However!!!
Rated 3 stars out of 5
by WARFILTH66 - Posted on 26 April 2024
Today i went for a check up. But leading up to today i was sent txts or e mails practically every other day reminding me off my appointment. I can understand one but to get them every other is day is kind of over kill. So today I asked the person on the desk to take me number off my records because i told her i was sick of texts but i was told if i dont have contact details on my record I would have to be taken off the books. So I said fair enough after this check up take me off. Had the check up of a total of 2 mins at £13.30 per minute. I have no problem with dentist or staff but it should be up to me if i want constant reminders. Of which I dont i told them once before. I dont. Pity I left the books but i dont like been pestered by some one.
Visited April 2024
Review titled mydentist, Clifford Road, Stanley
Replied on 14 May 2024
Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - mydentist Patient Services Team Leader
-
Review titled Great Practice
Rated 5 stars out of 5
by Martin Billingham - Posted on 08 April 2024
First visit and was very impressed. All staff were very friendly and the Dentist was very efficient. Would recommend over my last Dentist.
Visited April 2024
Review titled mydentist, Clifford Road, Stanley
Replied on 19 April 2024
Dear Mr Billingham, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Lisa Inns - Patient Services
-
Review titled Great practice, friendly and professional
Rated 5 stars out of 5
by Bill - Posted on 28 August 2023
All my appointments have been arranged at an appropriate time for myself. When attending all of the staff have been very helpful answering any questions l may ask. Overall I would say this dentist practice is good and I would not change it.
Visited July 2023
Review titled mydentist, Clifford Road, Stanley
Replied on 30 August 2023
Dear Bill, Thank you for your feedback and I am pleased to hear that you have always been happy with the treatment you received. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
-
Review titled One of the best
Rated 5 stars out of 5
by Anonymous - Posted on 21 May 2023
Lovely caring staff. Put you at ease and do a thorough job without exaggerating your needs. Would definitely recommend without any hesitation.
Visited May 2023
Review titled mydentist, Clifford Road, Stanley
Replied on 07 June 2023
Dear Patient, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
-
Review titled Great Practice
Rated 5 stars out of 5
by Christine Arnold - Posted on 17 March 2023
I attended my check up appointment and as usual my experience was positive, from the friendly reception staff to the lovely dental nurse to the dentist. The dentist always makes me happy to attend for any treatment as he puts me at ease and I know I have never been hurt whilst having treatment here, he is helpful when I ask any questions too
Visited March 2023
Review titled mydentist, Clifford Road, Stanley
Replied on 10 May 2023
Dear Christine Arnold, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader