mydentist, Crownhill Road, Westpark
480 Crownhill Road, Plymouth, Devon, PL5 2QTContact details and opening times
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Reviews
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Review titled Should update their NHS availability
Rated 1 star out of 5
by Cassidy - Posted on 22 October 2024
I telephoned this practice after finding out via NHS Dental Website. Whilst the receptionist was extremely polite, I could not join their patient list. It stated that this practice is taking on NHS patients. This is not true. They are not currently taking NHS patients and therefore they availability should be update on the website.
Visited October 2024
Review titled mydentist, Crownhill Road, Westpark
Replied on 23 October 2024
Our website does state 'accepting new patients', and I can confirm that we are accepting NHS patients at the practice. However, new patient appointments are offered subject to capacity and are limited in number. Regrettably we cannot offer an NHS space to everyone who contacts us each day requiring care. Please keep in touch with us over the coming months as we work hard to expand our new patient NHS capacity. Kind Regards mydentist Patient Support Team
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Review titled No Dentist Available
Rated 1 star out of 5
by Tracy - Posted on 22 August 2023
Although me and my family have been NHS registered with this practice for over 5 years when I rang to arrange this year to book our checkups I was informed there is no NHS dentist available so would have to try again in 6 months or pay for private checkups, ridiculous
Visited August 2023
Review titled mydentist, Crownhill Road, Westpark
Replied on 30 August 2023
As you may be aware, we do have several dentist vacancies at your practice and are actively trying to recruit. Unfortunately, recruitment of dentist’s post pandemic is proving extremely difficult. There is a shortage of dentists in the UK which is making attracting dentists to certain areas of the country more difficult and we are experiencing challenges in recruiting to the area. However, we are looking at all options to attract and re-locate dentists to your practice. Please be assured that the vacancies are not through any lack of trying or apathy on our part, purely that recruiting dentists, is proving difficult. Kind regards Julie Wood - {my}dentist Patient Services Team Leader