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mydentist, Gold Street, Kettering

26 Gold Street, Kettering, Northamptonshire, NN16 8JB

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about mydentist, Gold Street, Kettering.


Reviews

Displaying 1 to 5 of 5

  1. Review titled Calm, considerate and competent

    Rated 5 stars out of 5

    by Anonymous - Posted on 08 May 2024

    Very impressed. Short notice appointment. Staff listened and explained well. Busy but took the time needed. Always polite. Clean. Good result from treatment today.

    Visited May 2024

    Report as unsuitable

    Review titled mydentist, Gold Street, Kettering

    Replied on 10 May 2024

    Dear Patient, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Lisa Inns - Patient Services

    Report as unsuitable


  2. Review titled Repeatedly cancelled appointments

    Rated 1 star out of 5

    by Anonymous - Posted on 17 June 2024

    Appointment cancelled at last minute while in car on the way to the surgery. Rescheduled appointments were then cancelled repeatedly

    Visited April 2024

    Report as unsuitable

    Review titled mydentist, Gold Street, Kettering

    Replied on 19 June 2024

    Dear Patient, Thank you for your feedback. We are sorry to hear that you are unhappy with the treatment that you received at our practice and would like to apologise for any distress or inconvenience this may have caused you. As we are not able to identify you from this review, please can we ask that you raise this directly with the Practice Manager as we would appreciate discussing this further with you. Kind Regards Julie Wood - mydentist Patient Services Team Leader

    Report as unsuitable


  3. Review titled Excellent Dentist

    Rated 5 stars out of 5

    by Sarah Mclister - Posted on 06 April 2023

    The staff are professional and extremely helpful, from the reception, nursing staff and Dentists you are given amazing care. No long appointment wait, or delays. Highly recommended

    Visited April 2023

    Report as unsuitable

    Review titled mydentist, Gold Street, Kettering

    Replied on 20 April 2023

    Dear Sarah, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader

    Report as unsuitable


  4. Review titled Excellent dentist

    Rated 5 stars out of 5

    by Elizabeth mc - Posted on 30 March 2023

    I had an appointment on the Wednesday and managed to get in on the Tuesday for my fillings. Always tell you what is happening with your treatment and always polite.

    Visited March 2023

    Report as unsuitable

    Review titled mydentist, Gold Street, Kettering

    Replied on 20 April 2023

    Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader

    Report as unsuitable


  5. Review titled Good practice

    Rated 4 stars out of 5

    by Anonymous - Posted on 19 October 2022

    Good dental practice,very professional and the care is very good , my designated dentist is very good and trustworthy, the prices are fair. The only problem is it’s hard to get an appointment in case of an emergency

    Visited October 2022

    Report as unsuitable

    Review titled mydentist, Gold Street, Kettering

    Replied on 20 October 2022

    Dear Patient, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Appointments are currently in high demand with our practice but can I assure you that we are working on more availability. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader

    Report as unsuitable