mydentist, Hessle High Road, Hull
1133 Hessle Road, Hull, HU4 6SBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled No NHS dentists for a year
Rated 3 stars out of 5
by Anonymous - Posted on 23 May 2024
Sad to be in the almost deserted waiting room several times over the past year listening to the excellent receptionists explaining to patients that they didnt have any NHS dentists at the moment but they could pay first for an emergency appointment and then for treatment involving hundreds of pounds.How many can afford that?
Visited March 2024
Review titled mydentist, Hessle High Road, Hull
Replied on 29 May 2024
Dear Patient Thank you for your review. Unfortunately our Hessle High Road practice is without a full cohort of NHS dentists at the moment, due to unfilled NHS dentist vacancies. However, they do have private dentists also in situ, who are able to offer private appointments outside of the practices NHS obligations. These appointments will be offered to patients as an alternative way to access dental care at the practice. We understand that accessing private care may be a financial concern to people at this challenging time and we are working hard to keep our private options as cost effective as possible. Kind regards Calista - mydentist Patient Services
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Review titled Excellent service
Rated 5 stars out of 5
by Neil - Posted on 21 July 2023
An emergency appointment for an abscess and seen promptly. First stage of root canal performed,no pain , friendly and efficient dentist and assistant.
Visited July 2023
Review titled mydentist, Hessle High Road, Hull
Replied on 24 July 2023
Hi Neil, Thank you so much for your 5-star review and sharing your recent experience with us. Great to hear that you had a positive visit and we look forward to welcoming you at your next appointment. Kind regards, Julie - {my}dentist Patient Services Team Leader
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Review titled practice and treatment 10/10
Rated 5 stars out of 5
by dave atkin - Posted on 02 May 2023
Always my wife and I receive great treatment in a friendly and relaxed atmosphere on arrival reception is bright and cheerful, and this continues right through to treatment 10/10
Visited April 2023
Review titled mydentist, Hessle High Road, Hull
Replied on 16 May 2023
Dear Dave Atkin, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Excellent practice
Rated 5 stars out of 5
by Lynda Hellstrom - Posted on 06 April 2023
I have been a patient at the practice for a number of years and not had to have much treatment other than check-ups the service I received was always excellent. Just recently I have had quite a few visits which has resulted in a very difficult tooth extraction, I was very nervous about this but was made to feel at ease and very confident in all the care and skilful treatment I received. I did unfortunately develop a problem (dry socket) but once again I received immediate professional treatment and felt very relaxed and supported in sorting this out. This is a very friendly and professional practice and I would not hesitate to recommend. Thank you everyone from the reception staff to the nurses and ultimately my dentist.
Visited March 2023
Review titled mydentist, Hessle High Road, Hull
Replied on 20 April 2023
Dear Lynda, Thank you for your feedback and I am pleased to hear that you have always been happy with the treatment you received. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Professional caring team
Rated 5 stars out of 5
by Lynda Hellstrom - Posted on 05 February 2023
The receptionist was very sympathetic to the fact I was in pain and my request for an urgent appointment and though she could not fit me in immediately took my number and promised to ring if an emergency appointment became available. She also advised me to contact 111 if I needed further assistance. I was contacted a short while later and asked to return to see the dentist this was not my usual dentist but I felt very relaxed immediately by the speedy and professional way my problem was recognised and dealt with. I was then reassured I would be contacted in the very near future to have further treatment. All together a very understanding and professional team. Thank you
Visited February 2023
Review titled mydentist, Hessle High Road, Hull
Replied on 24 February 2023
Dear Lynda, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Excellent team!
Rated 5 stars out of 5
by Raymond - Posted on 27 February 2023
Was referred to mydentist, Hessle Road, for an extraction. I called the practice and spoke with the reception staff to make the appointment and received a call back from another member of staff to arrange for Tuesday 14th February, with a dental surgeon. I attended for the extraction and the dental surgeon gave explanations and options for my extraction was explained every step of the way. I do have an arthritic neck and was told to just raise a hand if I needed a break! After, the extraction was completed, a pamphlet was given detailing advice on aftercare regarding stitches, mouthwashes and eating and all in the pamphlet was explained clearly by the dental surgeon. The team was excellent! Thank you very much!
Visited February 2023
Review titled mydentist, Hessle High Road, Hull
Replied on 20 April 2023
Dear Patient, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2023
I had to have a filling which had come out replaced. The dentist was very professional explaining what he was going to do. He was very patient while doing it taking his time to make sure it was perfect before I left his surgery. I have been attending this practice for years & I have already recommended them to friends who also now go there!
Visited February 2023
Review titled mydentist, Hessle High Road, Hull
Replied on 24 February 2023
Dear Patient Thank you for your feedback and I am pleased to hear that you have always been happy with the treatment you received. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Professional Service
Rated 5 stars out of 5
by Roger - Posted on 15 February 2023
Dealt with in a very straightforward, efficient and professional manner. The dentist clearly knows her job well and is able to assess situations very quickly and effectively.
Visited February 2023
Review titled mydentist, Hessle High Road, Hull
Replied on 24 February 2023
Dear Roger, Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Fantastic practice
Rated 5 stars out of 5
by Mrs Karla carter - Posted on 21 January 2023
I've always hated visiting the dentist. The practice puts you at ease straight away. Fabulous staff, fabulous dentist who has a lot of patience with me. Highly recommend.
Visited January 2023
Review titled mydentist, Hessle High Road, Hull
Replied on 31 January 2023
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 January 2023
Friendly polite staff, appointment on time. An explanation was given of what dental work was going to be carried out at the appointment. Really please that this practice are using white filings as standard, no more horrible metal filings!!
Visited January 2023
Review titled mydentist, Hessle High Road, Hull
Replied on 31 January 2023
Dear Patient, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader