mydentist, High Street, Carcroft
29 High Street, Carcroft, Doncaster, South Yorkshire, DN6 8DNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Really supportive kind staff
Rated 5 stars out of 5
by Jo-anne - Posted on 15 March 2024
I visited the practice with my daughter who was having a couple of fillings, she was really scared, the dentist and assistant were very kind and supportive, they calmed my daughter down and the procedure was completed very effectively. A great practice to vist, would highly recommend.
Visited March 2024
Review titled mydentist, High Street, Carcroft
Replied on 19 March 2024
Dear Jo-anne Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Lisa Inns - Patient Services
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Review titled Fabulous dentists
Rated 5 stars out of 5
by Anonymous - Posted on 07 December 2023
Been coming here years, the service is always excellent. The clinical staff and the reception staff are always friendly and helpful. Not a bad word to say about this dentist, would always recommend.
Visited December 2023
Review titled mydentist, High Street, Carcroft
Replied on 08 December 2023
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - mydentist Patient Services Team Leader
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Review titled Poor communication
Rated 1 star out of 5
by Julie Hirst - Posted on 26 October 2023
I cancelled my appointments but apparently its called late cancellation if within 24hrs. I've been deregistered with a text that I never received. This should not be the only communication try sending letters. Told by receptionist she would let me know. Also rang today 26/10/23 to check when my daughters appointment is, to be told its been cancelled due to her dentist leaving with yet again no communication. This is so poor
Visited August 2023
Review titled mydentist, High Street, Carcroft
Replied on 02 November 2023
Dear Julie, Thank you for your feedback. We are sorry to hear that you are unhappy with the treatment that you received at our practice and would like to apologise for any distress or inconvenience this may have caused you. Please can we ask that you raise this directly with the Practice Manager as we would appreciate discussing this further with you. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled A great practice
Rated 5 stars out of 5
by Cameron - Posted on 27 June 2023
The Carcroft practice is always professional, always friendly and always take the time to talk through treatment choices
Visited June 2023
Review titled mydentist, High Street, Carcroft
Replied on 05 July 2023
Dear Cameron, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2023
Had my first treatment at this practice having changed from my previous practice after 35 years. Wish I’d moved sooner. The treatment I received was sympathetically carried out & I felt the quality of work was much better than I’d previously experienced elsewhere.
Visited April 2023
Review titled mydentist, High Street, Carcroft
Replied on 10 May 2023
Dear Patient, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 March 2023
Relaxed, calm, polite & everything is explained clearly. Helpful and easy to make appointments. Easy to change appointments and the dentist explained all the options needed my teeth.
Visited March 2023
Review titled mydentist, High Street, Carcroft
Replied on 15 March 2023
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader