mydentist, Kimberley Park Road, Falmouth
25 / 27 Kimberley Park Road, Falmouth, Cornwall, TR11 2DAContact details and opening times
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Review titled No dentists
Rated 1 star out of 5
by Dawn Stevens - Posted on 14 April 2023
I've been trying to get a check up for myself and 15 Yr old daughter I've been registered there for over 23yrs I've been trying since 2020 only to be told there are No dentists at this practice only a locum and to call back in 6 months time ,so I do then only to be told try again in 6 months time ..been doing this for 3 yrs now but never get given a reason why they haven't taken any new dentists on !!?, The only answer I get is call a certain number and I will get seen but I have to pay privately!!! So is this the end of NHS free dental treatment for under 16s etc ? I wish someone could just give me a straight and honest answer
Visited April 2023
Review titled mydentist, Kimberley Park Road, Falmouth
Replied on 28 April 2023
Hi Dawn, We are sorry to receive your feedback. As you may be aware, we do have several dentist vacancies at your practice and are actively trying to recruit. Unfortunately, recruitment of dentist’s post pandemic is proving extremely difficult. There is a shortage of dentists in the UK which is making attracting dentists to certain areas of the country more difficult and we are experiencing challenges in recruiting to the area. However, we are looking at all options to attract and re-locate dentists to your practice. Please be assured that the vacancies are not through any lack of trying or apathy on our part, purely that recruiting dentists, is proving difficult. However, whilst we are recruiting, if you experience a dental emergency, e.g. pain, swelling or bleeding then you can still contact the practice and they will triage your symptoms and advise you how obtain emergency assistance until the practice is fully staffed. Kind Regards Julie Wood -{my}dentist Patient Services Team Leader