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mydentist, Lansdowne Road, Bournemouth

260 Old Christchurch Road, Lansdowne, Bournemouth, Dorset, BH1 1PF

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  1. Review titled No new NHS patients

    Rated 1 star out of 5

    by Anonymous - Posted on 02 December 2024

    Regarding my contact with the reception team: Not taking on new NHS patients, contrary to what is written. And that includes children too. Unable to explain clearly what does it mean "when there is availability". Appointments are available for existing patients as soon as 2-3 weeks ahead, yet they will not sign up a child who will need a checkup in 6 months time. I was told they would see children only from about 2 years old or earlier but if there is pain. This is contrary to NHS advice which talks about prevention of dental problems and taking babies to see a dentist as soon as the first tooth has come through. I appreciate the practice only has two NHS dentists left, but the messaging needs to be more transparent. Appointments are available only to existing NHS patients. The practice is not taking on any new NHS patients until they have hired an additional NHS dentist, and that could be not for months or even longer.

    Visited December 2024

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