mydentist, Peel Street, Barnsley
23-27, Peel Street, Barnsley, South Yorkshire, S70 2RAContact details and opening times
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Reviews
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Review titled Impossible to get an NHS appointment
Rated 2 stars out of 5
by Anonymous - Posted on 25 February 2023
Only interested in private customers, make appointments and wait 6 months to a year for dentist to cancel them at the last minute, then start the 6 months wait again. This occurred pre lockdown regularly too. Such a shame as the dentist is very good. But the company don't care. I am in so much pain I am considering taking out my own tooth with pliers. If you are an BHS customer go elsewhere if possible.
Visited January 2023
Review titled mydentist, Peel Street, Barnsley
Replied on 16 May 2023
Thank you for your feedback and I am sorry for any inconvenience caused. Unfortunately, as this practice is already at maximum capacity for NHS patients, they are currently unable to offer you an NHS place. In some practices where we have no NHS appointment capacity, we do have alternative private options for patients to access dentistry, outside of the practices NHS contractual obligations. We will always offer patients this option as an alternative, so our patients can make an informed choice on their dental care. Kind Regards {my}dentist Patient Support Team
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Review titled Brilliant
Rated 4 stars out of 5
by Ian Bladen - Posted on 13 February 2023
The reception staff are friendly and efficient...The dentist and dental nurse are great putting you at ease and are great at their jobs...
Visited January 2023
Review titled mydentist, Peel Street, Barnsley
Replied on 24 February 2023
Dear Ian, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Fabulous dental practice
Rated 5 stars out of 5
by Maureen Himsworth - Posted on 03 December 2022
My experience at My Dentist is always a pleasant one The staff on reception are very welcoming and polite the dental nurses are also make you feel at ease and my Dentist herself I couldn't ask for any more she always goes above and beyond yo make sure the visit goes to plan and she is also very patient and understanding
Visited November 2022
Review titled mydentist, Peel Street, Barnsley
Replied on 06 December 2022
Dear Maureen, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Georgina Smith - {my}dentist Patient Services Team
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Review titled Lovely dental practise
Rated 5 stars out of 5
by Anonymous - Posted on 02 November 2022
The dealings I have had with my dentist has been brilliant brilliant treatment, patient and nothing too much trouble to make sure things are right. I just wish I could praise the appointment system the same. I made an appointment for my son at reception and was given January which wasn't an issue until I was told it was 2024 ... over a year to get a dentist appointment I thought was ridiculous so when I went in to see the dentist for myself I told her I had made an appointment for my son however it wasn't until 2024 my dentist couldn't believe it and immediately went onto their system cancelled that appointment and gave me one for the next day ... why couldn't reception have done that?? This reason is the only reason I probably would not recommend any of my family to join mydentist practise of they could find another dentist to get them a quicker appointment that over a year.
Visited October 2022
Review titled mydentist, Peel Street, Barnsley
Replied on 15 November 2022
Dear Patient, We are very sorry to hear that you have been unhappy with the service that has been provided by our reception team. The reception team is the face of our practice and it is important to us that they provide all patients with the service they deserve. We have taken on board your comments and will provide the team with this feedback and stress the importance of providing a good service to our patients. We would like to thank you for y our 5* review and trust that the error with the booking system will not dim your view of the practice. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great practice
Rated 5 stars out of 5
by Margaret Palmer - Posted on 09 October 2022
Everyone is friendly and let's you know what you will be having done and whatever else treatment you will receive
Visited October 2022
Review titled mydentist, Peel Street, Barnsley
Replied on 13 October 2022
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled First class treatment
Rated 5 stars out of 5
by Alan David Sykes - Posted on 31 October 2022
All staff were considerate and friendly. The dentist was caring and very professional. I felt comfortable throughout my visit.
Visited October 2022
Review titled mydentist, Peel Street, Barnsley
Replied on 03 November 2022
Dear Alan Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Georgina Smith - {my}dentist Patient Services