mydentist, Riverside Commercial Quay, Wandsworth
22 Point Pleasant, Wandsworth, SW18 1GGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disappointed private dentist
Rated 1 star out of 5
by Anonymous - Posted on 18 January 2025
I at first thought would be a good place everyone are very polite however after spending almost a grand on mainly consultations I feel this maybe a ploy to part you with money. You are to do payments for appointments before hand when I get there am told is just a consuconsultation. I wanted a filling fixed to be told 2 teeth are to be taken out and 5 months later I still have them. In the end I had paid for a consultation with hygienist then after leaving from it to get a call aying u had not paid when I did as could not book the appointment without paying. I then was told that the prepaid appointment money was used for another appointment with the dentist. I was not told to be charged that appointment as the filling the dentist did in October gave me pain and I ended up with an abcest. I wad not told the visit would be charged as was an emergency visit. The receptionist said that as i had pre paid for thr hygienist that money was taken to pay for the dentist appointment. I could not believe I am to pay another 100 quid. As they get you to pay before you have an appointment I was lost in the end I decided to cancelled all upcoming booking then to be told I only need to pay 50 quid just makes me feel something not right here. If you are happy to ke ep paying over 100 pounds to talk to just about every department in the building before anything gets done. This is the place for you. 5 months on I am in a worst position 2 teeth still need to be pulled and an abcest on the opposite side that been painful since October. I am going elsewhere as I feel let down so badly by this dentist practice I wouldn't recommend at all So disappointed as they come across nice and friendly but I just feel have had consuconsultation with dentist hygienist, implant specialist and a couple of other people paying out when really having spoken in my last appointment it was a waste of time seeing the implant specialist for example when I should of just been told to see the hygienist first.I feel they saw me coming and the way things where done really was not in my best interest more about getting money for having chats .
Visited January 2025
mydentist, Riverside Commercial Quay, Wandsworth has not yet replied.
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Review titled Excellent patient experience
Rated 5 stars out of 5
by Peter Hillyard - Posted on 10 June 2023
Friendly and attentive, this practice provides what you should expect from a good dentist, professional treatment and sound advice.
Visited June 2023
Review titled mydentist, Riverside Commercial Quay, Wandsworth
Replied on 14 June 2023
Dear Peter, This is wonderful to hear. Thank you for sharing your experience with us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Excellent Dental Practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 March 2023
The Dental Practice ‘My Dentist’ at Point Pleasant, Wandsworth, are friendly, efficient and professional. The reception staff are very helpful, and the dentist performed an excellent procedure, fully explaining each step, and making sure I understood, and agreed. I highly rate the ‘My Dentist’ team, and would recommend them highly. Thank you.
Visited March 2023
Review titled mydentist, Riverside Commercial Quay, Wandsworth
Replied on 16 May 2023
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great place
Rated 5 stars out of 5
by Tom Jones - Posted on 13 March 2023
Everything on time. Clean. Friendly staff and efficient reception. Hygienist wonderful, dealt with my surprise anxiety very well and I left calm with healthy gums. Also just saw dentist since receiving this, who was equally great and I felt I was examined thoroughly and left with solid advice.
Visited March 2023
Review titled mydentist, Riverside Commercial Quay, Wandsworth
Replied on 15 March 2023
Dear Patient This is wonderful to hear. Thank you for sharing your experience with us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader