mydentist, Rodden Road, Frome
32 Rodden Road, Frome, Somerset, BA11 2AHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled You have made me smile
Rated 5 stars out of 5
by Jules - Posted on 12 December 2022
I first attended Rodden Road Dental Practice with {my}options earlier this year and found the staff welcoming and helpful. I was lucky enough to have my first consultation with a very personable, experienced and knowledgeable Dentist and a kind, efficient dental nurse. Throughout the visits that followed the Dentist was extremely, professional and knowledgeable (something I would always expect from my dentist) but in addition I found their happy positive demeanour and their sense of humour a great distraction from the reason that I was there. The Dentist was approachable, kind and understanding and thanks to their high level of expertise they were able to offer sound and honest advice on how to correct the dental problems I was experiencing. I have since undergone quite a bit of restorative dentistry including an extraction, preparation work for crowns, and a bridge. If I am honest the prospect of all the work was somewhat daunting at first however I needn’t have worried as I felt I was shown genuine understanding and empathy and at no time did I just feel like an object at the other end of the needle, and more importantly I felt really confident that I could put my trust in the Dentist. All the work was carried out extremely skilfully and with such expertise and care and I feel privileged to have received such exceptional high quality patient centred care. (it really did make a huge difference guys) I would not hesitate to recommend this professional, skilful and empathic team to anyone who expects the absolute best and beyond from their Dentist. I whole heartedly thank you - I am now able to smile with more confidence
Visited December 2022
Review titled mydentist, Rodden Road, Frome
Replied on 13 December 2022
Dear Jules, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Georgina Smith - {my}dentist Patient Services
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Review titled Excellent dentist
Rated 5 stars out of 5
by Dr Carlton Brand - Posted on 30 November 2022
Excellent dentistry, local and real value for money. A super NHS service for over ten years now, and open to new patients.
Visited November 2022
Review titled mydentist, Rodden Road, Frome
Replied on 02 December 2022
Dear Dr Brand, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Georgina Smith - {my}dentist Patient Services
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Review titled Happy
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2022
During my visit the appointment took place exactly on the time agreed ,the dentist was very professional and took her time to fully check out my teeth and gums . The whole experience was excellent
Visited October 2022
Review titled mydentist, Rodden Road, Frome
Replied on 13 October 2022
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Puzzling & Disappointed
Rated 4 stars out of 5
by Stephen - Posted on 03 April 2023
My wife and myself have been patients with this dentist for years even when they were located in Bath st my wife used to see the hygienist (which was nearly every time cancelled) before covid During covid the practice didn’t want you anywhere near the front door unless an emergency. I went to book an appointment but was told—- O she’s been removed from practice because she hasn’t been for 2 years????? When you didn’t want anyone near the place during that time
Visited October 2022
Review titled mydentist, Rodden Road, Frome
Replied on 20 April 2023
We are sorry to hear that you are unhappy with our practice. Due to our current NHS appointment available we are unfortunately not able to offer appointments to everyone who contacts the practice, and this can include patients who have previously attended. We are only able to offer appointments subject to capacity. I am sorry that we have been unable to assist you at this time. Kind regards Julie Wood - {my}dentist Patient Services Team Leader