mydentist, Salterton Road, Exmouth
103 Salterton Road, Exmouth, Devon, EX8 2NHContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about mydentist, Salterton Road, Exmouth.
Reviews
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Review titled Disappointed
Rated 2 stars out of 5
by Anonymous - Posted on 23 September 2024
I am so disappointed to have my appointment once more cancelled on the same day. This is the 3rd time this year! It's very frustrating when you take time from work which you don't get back. It's ok for the dentist to charge you a cancellation fee but what about when they cancel at such short notice?!!!!
Visited September 2024
Review titled mydentist, Salterton Road, Exmouth
Replied on 03 October 2024
Dear Patient, We are sorry to receive your 2 star review and apologise for your experience at our practice. As we are unable to access your record due to the details left we cannot look into your specific experience, please therefore contact our practice and speak with the practice manager regarding your appointments. Kind regards, Julie - mydentist patient services team leader
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Review titled Super friendly
Rated 5 stars out of 5
by Anonymous - Posted on 02 July 2023
Hadn’t been to the dentist for a while and was impressed with the friendliness of the reception staff, the punctuality of my appointment, the ease of booking and the friendliness and kindness of the dentist.
Visited June 2023
Review titled mydentist, Salterton Road, Exmouth
Replied on 05 July 2023
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Good experience
Rated 5 stars out of 5
by Anonymous - Posted on 19 May 2023
Waiting room not busy and was seen by dentist before appointment time so no long wait. She was very friendly and calm, giving good advice and suggesting a further appointment in 9 months time.
Visited May 2023
Review titled mydentist, Salterton Road, Exmouth
Replied on 14 June 2023
Dear Patient Thank you for your feedback and I am pleased to hear that you have always been happy with the treatment you received. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled I love going to the Dentist!
Rated 5 stars out of 5
by Anonymous - Posted on 20 April 2023
Genuinely like going to the Dentist just because they make it such a nice experience! Friendly faces and the most gentle Dentist I have ever had, always puts me completely at ease. The assistant is super friendly, as are the reception team.
Visited April 2023
Review titled mydentist, Salterton Road, Exmouth
Replied on 16 May 2023
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Friendly, helpful and efficient dental practice!
Rated 5 stars out of 5
by Anonymous - Posted on 31 March 2023
This dental practice provides an excellent, efficient service and all staff are friendly and helpful!
Visited March 2023
Review titled mydentist, Salterton Road, Exmouth
Replied on 18 April 2023
Dear Patient This is wonderful to hear. Thank you for sharing your experience with us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Super practice
Rated 5 stars out of 5
by Alan Jones - Posted on 15 March 2023
Welcoming receptionist and dental nurse. Professional and friendly approach by dentist who provided clear explanations and potential ways forward.
Visited March 2023
Review titled mydentist, Salterton Road, Exmouth
Replied on 18 April 2023
Dear Alan Jones, Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great practice
Rated 5 stars out of 5
by Gill - Posted on 15 March 2023
I have seen the same dentist for some years. She has always been excellent with explanations and treatment, stabilising and improving my teeth. This time she took a scan which she shared with me showing the key areas to protect . It was amazing. She is encouraging and thorough, I am so pleased to have found her. I also saw the hygienist straight after who was very welcoming, super efficient and full of good advice for keeping my teeth really clean. Would also like to say that the reception team are always helpful, patient and welcoming. I warmly recommend this practice.
Visited March 2023
Review titled mydentist, Salterton Road, Exmouth
Replied on 18 April 2023
Dear Gill, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Exceptional Practice
Rated 5 stars out of 5
by Anonymous - Posted on 13 January 2023
Receptionists and dentist really are exceptional. So much attention, kindness, reassurance and clinical expertise is extended to the patient at this practice. Talk about the 'extra mile', nothing is too much trouble. Whatever time is needed for your treatment will be given. Clock watching doesn't exist here, so from time to time you may have to wait a bit, but doesn't feel like an inconvenience because you know your appointment won't be rushed as a result.
Visited January 2023
Review titled mydentist, Salterton Road, Exmouth
Replied on 18 April 2023
Dear Patient, Thank you for taking the time to leave such a positive comment about our practice. As a company we strive to deliver excellent dental care and I'm pleased to hear that we have succeeded. Our practice is a busy practice who I know strive to accommodate their patients whenever they can. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great dental practice
Rated 5 stars out of 5
by Terri - Posted on 12 November 2022
Welcoming, pleasant and helpful staff. Great dentists and hygienist, who understand and are patient with anxieties/fears of dentistry
Visited November 2022
Review titled mydentist, Salterton Road, Exmouth
Replied on 15 November 2022
Dear Terri Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Georgina Smith - {my}dentist Patient Services