mydentist, Symons Way, Bridgwater
East Quay, Symons Way, Bridgwater, Somerset, TA6 4GPContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about mydentist, Symons Way, Bridgwater.
Reviews
-
Review titled Rude staff and appalling service
Rated 1 star out of 5
by Anonymous - Posted on 13 June 2024
Avoid this practice in bridgwater at all costs. I am greeted with a Rude, patronising receptionist not willing to help and very unfriendly when I visit. They will remove you from their patients' list after a period of time and not inform you. Once you are removed they will not see you. No NHS support either, they charged me for my treatment upfront then only carried out half of what was required before asking me to go private and pay again for the rest + another consultation with another dentist. Avoid avoid avoid.
Visited May 2024
Review titled mydentist, Symons Way, Bridgwater
Replied on 19 June 2024
Dear Patient, Thank you for your feedback. We are sorry to hear that you are unhappy with the treatment that you received at our practice and would like to apologise for any distress or inconvenience this may have caused you. As we are not able to identify you from this review, please can we ask that you raise this directly with the Practice Manager as we would appreciate discussing this further with you. Kind Regards Julie Wood - mydentist Patient Services Team Leader
-
Review titled Fantastic service
Rated 5 stars out of 5
by Susan keene - Posted on 09 March 2024
Wo2. Excellent service can't fault nothing. explained every thing to me nothing to much trouble ,So well done every body
Visited March 2024
Review titled mydentist, Symons Way, Bridgwater
Replied on 12 March 2024
Dear Susan, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - mydentist Patient Services Team Leader
-
Review titled Appointment at short notice
Rated 5 stars out of 5
by Derek - Posted on 23 February 2023
Rang in the afternoon and got an appointment the following morning. The receptionist was very understanding and helpful as I was in a lot of pain. As always, my dentist was fantastic..
Visited February 2023
Review titled mydentist, Symons Way, Bridgwater
Replied on 27 February 2023
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader