mydentist, Wells Road, Bristol
Broadwalk Shopping Centre, 325a Wells Road, Knowle, Bristol, BS4 2QBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Well organised and kind
Rated 5 stars out of 5
by Anonymous - Posted on 23 October 2024
Had a broken tooth a couple of weeks ago that was then booked in for November 6. Had a phone call today to say I can go in. Had two fillings after a short consultation. All sorted and very happy with the quality of work Thank you to my NHS dentist
Visited October 2024
Review titled mydentist, Wells Road, Bristol
Replied on 30 October 2024
Dear Patient, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great practice
Rated 5 stars out of 5
by Rachel Fisher - Posted on 30 July 2024
Seen promptly, lovely dentist, kind and helpful reception staff. I didn’t mention at the time but the toilet need to be restocked with loo roll though, but it was clean.
Visited July 2024
Review titled mydentist, Wells Road, Bristol
Replied on 31 July 2024
Dear Rachel Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Lisa Inns - Patient Services
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Review titled Excellent practice
Rated 5 stars out of 5
by Jennifer Jane Claridge - Posted on 14 March 2023
Good care, Punctual, Good advice. Very polite staff and excellent practice/dentist. Good care throughout appointment
Visited March 2023
Review titled mydentist, Wells Road, Bristol
Replied on 15 March 2023
Dear Patient Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great Pratice
Rated 5 stars out of 5
by Caroline - Posted on 18 March 2023
This practice has helpful staff,dentists,and receptionists. I have always found the dental practice works well, with the dentists doing all dental treatments. I have been a patient since this practice opened in the early 80's. Great treatment.
Visited March 2023
Review titled mydentist, Wells Road, Bristol
Replied on 18 April 2023
Dear Caroline, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great practice
Rated 5 stars out of 5
by Sandra - Posted on 16 April 2023
I am very deaf and my dentist always goes out of his way to ensure that I am made aware of what is going on which makes my life so much easier.
Visited March 2023
Review titled mydentist, Wells Road, Bristol
Replied on 18 April 2023
Dear Sandra, Thank you for taking the time to leave such positive comments for our practice team. It’s wonderful to hear that you have had such a positive experience when visiting us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Excellent treatment
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2023
I was referred to this practice by my own dentist. Treatment over the last 12 months for sinus lift grafting and dental implants, has been excellent. The dentist and staff were both professional, caring and very polite. I cannot recommend them highly enough.
Visited March 2023
Review titled mydentist, Wells Road, Bristol
Replied on 18 April 2023
Dear Patient Thank you for your lovely feedback regarding our practice and for taking the time to leave it. I am very happy to hear that your treatment went well, and we look forward to welcoming you back to the practice in the future, Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Unfair....
Rated 2 stars out of 5
by Anonymous - Posted on 31 January 2023
I went to book a appointment where I was told I was no longer a nhs member. The lovely lady told me that on my records that I last phone on 2021 which is not true. I phone in 2022 twice, to be told that my dentist was away and I could not see her and was not allowed to see any one else. If I know when i phoned, i would of be taking off, I would of make appointment. Your receptionist never told me about this and did not put it in my notes that I phone. Which means im been taking off as nsh member, I did phone which it a bit unfair and I'm a very upset about this as I can not afford to be private. And I felt let down by your receptionist staff as they did not put in on my notes as I did phone and because of your staff I not longer a nhs member.
Visited January 2023
Review titled mydentist, Wells Road, Bristol
Replied on 20 April 2023
I am sorry to hear that you have experienced problems accessing NHS dental care at your practice It may help to explain that if a patient does not attend the practice for a 2-year period they can be removed from the practice list, this was increased to 2 years and 6 months due to COVID. If we do not hear from a patient in this time, we must assume they are being seen elsewhere for their oral hygiene check-ups. At your last check-up, the dentist will have advised when you should next attend, this is usually either 6 or 12 months, it is then the responsibility of the patient to make sure they book this next check-up at the given time. Failure to do so, will result in removal from the practice books, in order to create space for the growing waiting list of patients trying to access NHS dentistry. It may be helpful to use our website or the NHS website to locate a practice within your area that may have the capacity to take on new patients. Kind regards, {my}dentist Patient Support Team
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Review titled Great Practice
Rated 5 stars out of 5
by Steve Shorney - Posted on 20 December 2022
Had my big tooth at the back pulled yesterday Wing the dentist was absolutely Fantastic talked me through the whole procedure.I never felt a thing the tooth was out before i knew it.After the Anesthetic wore off i had no pain i woke up this morning no pain at all i would highly recomend Wing to anyone who has worries of visiting the dentist.
Visited December 2022
Review titled mydentist, Wells Road, Bristol
Replied on 20 December 2022
Dear Steve Thank you for your lovely feedback regarding our practice and for taking the time to leave it. I am very happy to hear that your treatment went well, and we look forward to welcoming you back to the practice in the future, Kind Regards Georgina Smith - {my}dentist Patient Services