mydentist, Western Road, Andover
Western Road, Andover, Hants, SP10 2JQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Was a great practice
Rated 3 stars out of 5
by S Pinch - Posted on 04 May 2023
I am very distressed to fined out that because of unfortunate circumstances eg husbands illness that because I had not been able to attend dentist that I was no longer a NHS patient unfortunately my husband needed 24/7care for the last two years and has only just passed away and when I rang today was told that I had to go private no letters or communication to inform me do not think that this is right
Visited May 2023
Review titled mydentist, Western Road, Andover
Replied on 10 May 2023
Dear S Pinch, We are sorry to hear that you are unhappy with our practice. Due to our current NHS appointment available we are unfortunately not able to offer appointments to everyone who contacts the practice, and this can include patients who have previously attended. We are only able to offer appointments subject to capacity. I am sorry that we have been unable to assist you at this time. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Never again
Rated 1 star out of 5
by Anonymous - Posted on 24 February 2023
Didn't like the way the way I was treated been left for 6 months with tooth infection they forgot to refere me and the way the lady spoke to me when was having treatment no respect I will never go back there
Visited January 2023
Review titled mydentist, Western Road, Andover
Replied on 10 May 2023
Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader