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mydentist, Woodhorn Road, Ashington

32 Woodhorn Road, Ashington, NE63 9AE

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Reviews

Displaying 1 to 2 of 2

  1. Review titled 9 months to get fillings

    Rated 2 stars out of 5

    by Anonymous - Posted on 21 November 2023

    Had a check up in February 23 and told I needed 3 filling. Ok went down stairs and told next appointment is November. 9 months later. My jobs mobile. I couldn't make this appointment. First time ever I've had to cancel it. It was late and I did offer to pay for the cancellation. They then gave me another appointment for April 24. I'd like to know if this is acceptable time scale of do they not want older people on the books who don't want cosmetics. Why do I need to wait 9 months to get my teeth done. Unacceptable in my opinion.

    Visited February 2023

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    Review titled mydentist, Woodhorn Road, Ashington

    Replied on 13 December 2023

    Dear Patient, Thank you for your feedback. We are sorry to hear that you are unhappy with the treatment that you received at our practice and would like to apologise for any distress or inconvenience this may have caused you. As we are not able to identify you from this review, please can we ask that you raise this directly with the Practice Manager as we would appreciate discussing this further with you. Kind Regards Julie Wood - mydentist Patient Services Team Leader

    Report as unsuitable


  2. Review titled Great practice

    Rated 5 stars out of 5

    by hazel gilbertson - Posted on 11 December 2022

    Treated with the utmost respect of staff and dentist . treatment painless didn't have to wait long to be seen.

    Visited December 2022

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    Review titled mydentist, Woodhorn Road, Ashington

    Replied on 13 December 2022

    Dear Hazel Thank you for your lovely feedback regarding our practice and for taking the time to leave it. I am very happy to hear that your treatment went well, and we look forward to welcoming you back to the practice in the future, Kind Regards Georgina Smith - {my}dentist Patient Services

    Report as unsuitable