myorthodontist, The Crescent, Plymouth
2 The Crescent, Plymouth, Devon, PL1 3ABContact details and opening times
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Reviews
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Review titled Poor Service
Rated 1 star out of 5
by Anonymous - Posted on 15 January 2024
They only care about the money and have left a child in pain and refused to see them due to us being late for her appointment due to a mistake made with confusion over the appointment time. We were only 10 minutes late and the Orthodontist refused to see her and she has been left in discomfort and pain today . We went in to sign a form to consent to her braces removed their attitude over this is clearly reluctance due to the financial implications of my daughter wishing to end her NHS Funded treatment and her wanting to have her braces removed. Even though she has had the braces for 2 years now and her teeth are perfectly straight. The braces have been causing her discomfort and pain with eating for the last few months . Now she is stuck with braces on her teeth that are causing her anxiety and frustration over not having them removed . They told her the earliest she can could have them removed eas in March but because they refused to see her today she has not been able to sign the form to consent to end her treatment. This is because it is A Private Run Orthodontist business making money out of NHS Funded treatment for children . Disgusting Service . They put Profit before Getting my child out of Pain today by refusing to see her and allowing hervti sign a form which would of taken 2 minutes time . Do not take your children to this practice .
Visited January 2024
Review titled myorthodontist, The Crescent, Plymouth
Replied on 20 February 2024
Dear Patient, Thank you for your feedback. We are sorry to hear that you are unhappy with the treatment that you received at our practice and would like to apologise for any distress or inconvenience this may have caused you. As we are not able to identify you from this review, please can we ask that you raise this directly with the Practice Manager as we would appreciate discussing this further with you. Kind Regards Julie Wood - mydentist Patient Services Team Leader