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NHS Dentist - Earls Court

2B Hogarth Road, Earls Court, London, SW5 0PT

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  1. Review titled Management's lack of professionalism and responsibility !

    Rated 1 star out of 5

    by Vaidas Sebeika - Posted on 13 February 2023

    I was discharged without notice from Earls court Dentist Practice by letter from Practice Management Team without an investigation but more of accusation .It took them to send me a latter 8 month but still no answear or any help on my the review I left on 13 of July 2022 (NHS Dentist - Earls Court has not yet replied) .m How poor and sad the Management is with taking dailly responsibilities and professionalis! And even If I said something wrong on the phone that day I can only blame the NHS Earls court Dentist Practise staff who put me in that stressfull situation ... After waiting extra 2 weeks with temporary medication on my swollen and painful tooth they canceled my appointment in early morning 1 h before ( the reason was that doctor cannot come to work as his garrage was flooded and he cannot use his car !) I know it happened but in those situation Practise need to be prepare fur emergency covering! They did not give me any other option only more then 1 month appointment with the same doctor! That was awful and out the frame of any respect ! I was in pain as doctor told me that this medication can stay 1 week max . I would like to ask where that time was Practise Management Team and why it took 8 month to write the letter to me! I know is the easiest way to deregister the client , but this is not a private practise and I would need to have full investigation with NHS England local team about in this one way accusation and zero respect towards clients . It is not first time happened in this Practise like that as I was reading previous reviews .Maybe is time to become more professional , responsable and more helpful for clients need at the time . Kind regards ,

    Visited February 2023

    Report as unsuitable

    NHS Dentist - Earls Court has not yet replied.

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