Oak Dental Rochford
Oak Dental Rochford, 9 West Street, Rochford, Essex, SS4 1BEContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Oak Dental Rochford.
Reviews
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Review titled Improvement needed
Rated 1 star out of 5
by Anonymous - Posted on 28 October 2024
The whole experience felt very rushed, was interrupted during intitial discussion with dental surgeon, so couldn’t ask all the questions I had. Appeared to have not read my notes as was not aware of existing medical conditions. No explanation given as to the procedure that would happen and how. No opportunity to have a break during very forceful procedure, even when I was in pain. I got in contact 48hours later due to concerns about possible infection and they refused to discuss and just dismissed me, offering zero aftercare.
Visited October 2024
Oak Dental Rochford has not yet replied.
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Review titled Friendly professional practice
Rated 5 stars out of 5
by Karen Oyler - Posted on 30 October 2024
From Reception through to the treatment everyone was friendly, helpful and caring. The practice was modern and clean. The Dentist and nurse explained everything clearly and kept asking if I was ok with it all. From going in really nervous I was left to feel reassured. I would highly recommend them
Visited October 2024
Oak Dental Rochford has not yet replied.
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Review titled great service
Rated 5 stars out of 5
by Anonymous - Posted on 20 October 2024
Always great service from this practice. no problem booking treatment next day and all sorted in one visit. would recommend.
Visited October 2024
Oak Dental Rochford has not yet replied.
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Review titled Thanks
Rated 5 stars out of 5
by Stuart Matthews - Posted on 16 October 2024
I was given a hygiene appointment very quickly and also a future check up in a week so very happy. Hygienist was very helpful and informative.
Visited October 2024
Oak Dental Rochford has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 September 2024
Very good practice. All staff are very professional pleasant and helpful. I felt my treatment was very well explained and I felt confident that it was done well.
Visited September 2024
Review titled Oak Dental Rochford
Replied on 08 October 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Friendly staff
Rated 5 stars out of 5
by W N CALLAN - Posted on 08 September 2024
From reception to the dentist and his nurse all made my visit a good one as I was not looking forward to having two teeth removed. Can I also say that when I was leaving at about 1.40pm the receptionist was dealing with a very rude customer and she dealt with the issue very well, if I had not just had the teeth removed and had padding in my mouth I would have told the man who was being rude to apologies to her.
Visited September 2024
Review titled Oak Dental Rochford
Replied on 08 October 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Great new receptionist
Rated 5 stars out of 5
by Tristan Bembridge - Posted on 18 September 2024
I was referred to Oak dental in pure agony from my previous dentist here in Westcliff, a back tooth split in two after a filling, they tried to pull it out the next day, the tooth came off but they didn't check my x ray noticing my roots were trapped in a bone, so the roots were left behind, the next day in agony they tried again and failed. Thankfully I was referred to Oak Dental. I was greeted by an amazing new receptionist, I had spoken to her three times on the phone during the week leading up to my dental treatment, she was enthusiastic and genuinely caring and reassuring, she made sure my needs were catered for being registered blind, I am dictating this review, and amazing with my disability needs. Thank you so much for your help and if Oak dental look after you like you look after your patients, you've got nothing to worry about. I was then met very promptly by the dental nurse, lovely lady - again great with my disability, caring and very detailed in what was going on for me and my after care instructions, very impressive. Moving on to the dentist, having been through three incredibly painful ordeals at my previous dentist, I was expecting to be screaming - not at all, I did not feel anything! Not even the injections, they clearly know how to use numbing gel correctly. He was working on the tooth for around two minutes, he got the roots out in two pieces after a simply putting a crack in it and I promise you I felt nothing. Not one thing. He must be a dental genius! Thank you very much. I live about six miles from this practise and I have signed up as a patient, I hope the good people of Rochford realise just how lucky they truly are, especially compared to the ones we have in my city down the road. So next time you're dreading going to the dentist - I put it to you you have the wrong dentist, you should have no fear of going to Oak Dental, the way I feel right now - I will be a patient there for as long as they exist. Thank you everyone I've had no after pain by the way even in the hours after the roots were removed - I mean it when I say it, no pain at all, and I'm already healing up nicely. thank you. Make sure you look after you new receptionist, she's amazing!
Visited September 2024
Review titled Oak Dental Rochford
Replied on 08 October 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Excellent practice
Rated 5 stars out of 5
by P.Wright - Posted on 10 September 2024
Excellent practice, the hygenist was professional, informative and friendly and she explained everything in a pleasant manner.
Visited September 2024
Review titled Oak Dental Rochford
Replied on 08 October 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Reassuring, efficient practice
Rated 5 stars out of 5
by Hannah - Posted on 05 September 2024
Both my daughter and I struggle with nerves around dental work - our recent visit was one of the best I've ever had, especially as I was wanting to ensure I was 'brave' so as not to give a bad impression to my daughter, but the nurse kept me informed of what was happening, reminded me to breathe, and the work was done quickly. As a nervous patient, I can only recommend Oak Dental for the care and consideration they have during dental treatment for both myself and my children. Thankyou
Visited September 2024
Review titled Oak Dental Rochford
Replied on 08 October 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Excellent treatment
Rated 5 stars out of 5
by Anonymous - Posted on 04 September 2024
Attended for removal of wisdom tooth. This was carried out quickly and efficiently and the staff could not have been more helpful in explaining everything before and after.
Visited September 2024
Review titled Oak Dental Rochford
Replied on 08 October 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team