Oak Dental Rochford
Oak Dental Rochford, 9 West Street, Rochford, Essex, SS4 1BEContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Oak Dental Rochford.
Reviews
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Review titled Great service
Rated 4 stars out of 5
by Mrs Turner - Posted on 01 March 2023
Great Service received by the team and very helpful on booking an appointment fast due to pain and was reassuring on the day.
Visited February 2023
Review titled Oak Dental Rochford
Replied on 15 March 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Excellent experience
Rated 5 stars out of 5
by A Kent - Posted on 08 February 2023
I’m nervous of dentists and this practise were so good from reception to dentist. Explained everything. Tooth extracted without any pain and a day later still not painful, even though they warned it could be.
Visited February 2023
Review titled Oak Dental Rochford
Replied on 15 March 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Efficient and well run Practice with good computer systems.
Rated 5 stars out of 5
by Anonymous - Posted on 16 February 2023
Appointment for 6 monthly check-up can be made 6 months in advance. Medical Questionnaire can be completed on-line rather than at time of arrival for appointment. Dentist provided efficient and timely examination together with easy to understand summary of possible dental needs. All in all, a quick and pleasant visit.
Visited February 2023
Review titled Oak Dental Rochford
Replied on 15 March 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.
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Review titled Great practice
Rated 3 stars out of 5
by Anonymous - Posted on 01 March 2023
Have always had a fantastic experience at oak dental but the older receptionist is someone I always try to avoid, she doesn’t listen and is volatile, it really makes you hope someone else answers the phone or is at the reception desk because she is so rude I’ve cried over her passive aggressive behaviour on multiple occasions.
Visited February 2023
Review titled Oak Dental Rochford
Replied on 29 June 2023
Dear Patient, Thank you for taking the time to leave your feedback. We are sorry to learn you are unhappy with one of our team members and this has caused you upset. We welcome the opportunity to look into your concerns and provide you with a personalised response. If you would like to discuss any aspect of your visit please contact the practice directly and address your concerns to the practice manager who will be happy to help. Many thanks, The Dental Team
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 26 February 2023
I went as an extremely nervous patient. They were all very caring and looked after me very well. I was very pleased with the way I was treated.
Visited February 2023
Review titled Oak Dental Rochford
Replied on 15 March 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Always great service
Rated 5 stars out of 5
by Anonymous - Posted on 02 February 2023
Always a good experience. Reminders via text and email leading up to the appointment, and a courtesy call from friendly reception staff. Greeted warmly and a very friendly experience with the dentist, who takes the time to listen and be attentive to needs of the patient. Easy to book next checkups and hygienist appointments.
Visited January 2023
Review titled Oak Dental Rochford
Replied on 07 February 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Great dentist
Rated 5 stars out of 5
by Helen Hayzelden - Posted on 20 January 2023
I had to have 5 fillings and was concerned beforehand but I needn't have been. The injects were uncomfortable but ok and once done I didn't feel a thing. The dental nurse kept my mouth free of dropped fillings and the need to swallow which often happens when you have your mouth open for a length of time. Highly recommend
Visited January 2023
Review titled Oak Dental Rochford
Replied on 07 February 2023
Dear Patient, We are really pleased to hear you are happy with the service you received from us during your recent visit, thank you for choosing us as your dental practice and for leaving your feedback. Many thanks, The Dental Team
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Review titled Great service
Rated 5 stars out of 5
by Wendy C - Posted on 25 February 2023
I was referred to this practice by my dentist for a difficult wisdom extraction. Immediately prior to the procedure, I was given a full account of what to expect snd similarly afterwards, information about aftercare etc. I wouldn’t hesitate to recommend this practice.
Visited January 2023
Review titled Oak Dental Rochford
Replied on 15 March 2023
Dear Patient, thank you for your feedback. We always try our best to put the patient and their care at the centre of everything we do. We are pleased to learn you received excellent treatment from the team. Many thanks, The Dental Team.
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Review titled Excellent practice
Rated 5 stars out of 5
by Georgina - Posted on 06 January 2023
Very polite staff. Treatment is on time and dentists are caring and far more gentle than I have experienced at other practices in the past.
Visited January 2023
Review titled Oak Dental Rochford
Replied on 07 February 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.
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Review titled Great dentist
Rated 5 stars out of 5
by Anonymous - Posted on 07 January 2023
The dentist was professional, and explained everything before the procedure, and it went smoothly and was very happy with the result.
Visited January 2023
Review titled Oak Dental Rochford
Replied on 07 February 2023
Dear Patient, we are really pleased to hear you are happy with the service you receive from our team, thank you for choosing us as your dental practice and for leaving us your feedback.