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Orthoworld

Orthoworld Nottingham, White Friars House, 25 Friar Lane, Nottingham, Nottinghamshire, NG1 6DA

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Reviews

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  1. Review titled Awful treatment

    Rated 1 star out of 5

    by Anonymous - Posted on 28 March 2023

    My son has now had braces fitted for 4 years and 3 months. This is for treatment that we were originally told would take 2 years. A shocking lack of orthodontists appears to be the problem although we have never been officially informed why it’s taken so long. And now we’ve been told that we can’t get our next appointment until May despite being told at our last appointment that he would be seen every 6 to 8 weeks to speed things up. Absolutely appalling treatment. And we can’t transfer treatment to another provider as apparently this is not allowed as Orthoworld has already had the funding for my son’s treatment. I just hope after so long that his teeth will not be damaged or stained when the braces are eventually removed. Definitely not recommended.

    Visited March 2023

    Report as unsuitable

    Review titled Orthoworld

    Replied on 10 May 2023

    Dear Patient, Thank you for your feedback, it is very much appreciated as we always endeavour to improve the services we provide for our patients. We are sorry to hear that you are unhappy with the service that you received at our practice and would like to apologise for any inconvenience this may have caused you. On review of your comments, I would ask that you contact the Practice Manager on to further discuss your concerns. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader

    Report as unsuitable