P.B. Robinson & Associates
325 Bentley Road, Doncaster, South Yorkshire, DN5 9TGContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about P.B. Robinson & Associates.
Reviews
-
Review titled Great care and true professionalism
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2024
I had not been able to see a dentist for some time and I have great dental anxiety however the dentist made me feel so at ease and ensured that the treatment I received was pain free The empathy and professionalism he showed was second to none.
Visited October 2024
Review titled P.B. Robinson & Associates
Replied on 29 October 2024
Thank you for taking the time to review our practice, I am pleased your experience was a positive one. S Hincks Practice manager
-
Review titled Never known staff to be so rude
Rated 1 star out of 5
by Anonymous - Posted on 30 August 2023
The receptionist would benefit from retraining in patient focused care, when I called to confirm my appointment time & day the snappy tone of the receptionist voice made it clear my call was an inconvenience. I have an auto immune condition which causes brain fog. I'm forgetful. It's not nice being made to feel like a simple question is a huge inconvenience. Do better
Visited August 2023
Review titled P.B. Robinson & Associates
Replied on 31 August 2023
Thank you for taking the time to review our practice. I'm sorry you feel you were an inconvenience to our reception staff. We do try to make patient's management of their appointments easier by emailing a confirmation of the appointment and then sending a reminder as well. Our reception staff are extremely busy and work under difficult conditions at times, but I'm sure they will "do better" in future.
-
Review titled Fanastic receptionists
Rated 5 stars out of 5
by Anonymous - Posted on 31 August 2023
I had to ring today with issues around a referral. I could tell I'd phoned at a busy time having been asked to hold for a bit but the receptionist couldn't have been more helpful. She was very patient with me and explained things in detail. Would recommend this practice to anyone, great staff
Visited August 2023
Review titled P.B. Robinson & Associates
Replied on 10 June 2024
Dear Anonymous, thank you for taking the time to review our practice and for the positive feedback. We will always do our best to help whenever we can. S Hincks Practice manager