Phoenix Dental Kingswood
61 High Street, Kingswood, Bristol, BS15 4ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Uncaring not interested
Rated 2 stars out of 5
by Mark woodington - Posted on 28 August 2024
I have been waiting for nearly 3 years for an appointment having been told Mt dentist had left, called again today as I have a toothache would anly see me as a private patient and demanded 99.00 up front for appointment then any treatment costs on top not able to pay this so no help at all.
Visited August 2024
Review titled Phoenix Dental Kingswood
Replied on 03 September 2024
Dear Mark, Thank you for your feedback and I am sorry for any inconvenience caused. Unfortunately, as this practice is already at maximum capacity for NHS patients, they are currently unable to offer you an NHS place. In some practices where we have no NHS appointment capacity, we do have alternative private options for patients to access dentistry, outside of the practices NHS contractual obligations. We will always offer patients this option as an alternative, so our patients can make an informed choice on their dental care. Kind Regards Julie Wood - mydentist Patient Services Team Leader
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Review titled Very good practice
Rated 5 stars out of 5
by Joanne Childs - Posted on 13 April 2023
I have been with this practice for 42 years. They ate always friendly and professional. My daughters and grandchildren go there too and the children are never afraid.
Visited April 2023
Review titled Phoenix Dental Kingswood
Replied on 20 April 2023
Dear Joanne, Thank you for your feedback and I am pleased to hear that you have always been happy with the treatment you received. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Efficient Practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 March 2023
Always polite and professional on phone and in reception, they just go the extra mile. The dentist always polite and gave a good sense of humour
Visited February 2023
Review titled Phoenix Dental Kingswood
Replied on 15 March 2023
Dear Patient, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader