Phoenix Orthodontic Practice
13/14 Mary Rose Mall, Beckton, London, E6 5LXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 April 2025
They are welcoming and time keeping. The surgery is very clean and conducive for everyone. The Orthodontist was calm and explained to me everything concerning my daughters teeth. I loved the work of the receptionists, they really helped me si much.U really appreciate their services.
Visited April 2025
Phoenix Orthodontic Practice has not yet replied.
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Review titled Great Dental Practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 April 2025
Was seen at the appointed time, generally friendly staff, and the orthodontist involved was knowledgeable and professional.
Visited April 2025
Phoenix Orthodontic Practice has not yet replied.
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Review titled Great Experience with Braces for My Daughter
Rated 5 stars out of 5
by Zahra - Posted on 06 April 2025
We’ve had an amazing experience at Phoenix Orthodontic Practice! My daughter recently got braces, and the entire process—from the consultation to the regular checkups—has been smooth, professional, and surprisingly fun for her. The team is incredibly kind and patient, always taking the time to explain everything clearly and make her feel comfortable. They’ve created a really welcoming environment for kids and parents alike. I truly appreciate the care and attention they’ve given her smile—highly recommend to anyone considering orthodontic treatment for their child!
Visited April 2025
Phoenix Orthodontic Practice has not yet replied.
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Review titled Disappointed
Rated 2 stars out of 5
by Anonymous - Posted on 12 February 2025
My 13 year old daughter was referred by her dentist for braces to Phoenix orthodontic, they refused the treatment saying she has to go private.
Visited February 2025
Review titled Phoenix Orthodontic Practice
Replied on 28 February 2025
Dear Anon, Thank you for your feedback, we are sorry to learn that you were unhappy following your visit to our practice. We would like to apologise that we were unable to treat your child for braces. The NHS are strict on criteria for braces. If a patient does not meet the criteria, we explain this to the patient. We may be able to offer the treatment on a private basis and would come with charges. Please accept our apologies and be assured your valuable feedback has been shared with the team to help improve our service. If we can be of any further assistance please contact us directly at the practice. Many thanks, The Dental Team
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 April 2025
Services were too friendly & helpful. They have seen my daughter on time. No waiting at all. No waste of time. Every person was great .
Visited February 2025
Phoenix Orthodontic Practice has not yet replied.
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Review titled Efficient
Rated 5 stars out of 5
by Anonymous - Posted on 24 January 2025
The appointment time was the most considerate i have ever been given. I mean 9am and you are seen by 8:50am. Lods returned to school omgoodd. All the staffs were great.
Visited January 2025
Review titled Phoenix Orthodontic Practice
Replied on 10 February 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Many thanks, The Dental Team
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Review titled Highly recommend all round good practice
Rated 4 stars out of 5
by Anonymous - Posted on 29 January 2025
Reception staff are the nicest people I’ve experienced across the nhs I’ve visited the practice twice and had one one call and each time was a different member of staff and all were polite and helpful the phone call I felt the lady went above and beyond Practice is clean and you are seen on time Dental staff also very good and explained things well
Visited January 2025
Review titled Phoenix Orthodontic Practice
Replied on 10 February 2025
Dear Patient, Our staff work really hard to ensure patients are really well cared for throughout their visit from start to finish. We are really pleased you are happy with our staff and service. Thank you for leaving us your feedback. Many thanks, The Dental Team.
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 25 January 2025
The clinic dentist as soon as you get there the peuple are really Lovely and the doctor treats your conditions really quickly, as I had tooth gapping Space and I had to put braces
Visited January 2025
Review titled Phoenix Orthodontic Practice
Replied on 10 February 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Many thanks, The Dental Team
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Review titled Fantastic Practice, Service, customer care
Rated 5 stars out of 5
by Anonymous - Posted on 24 December 2024
The receptionist are welcoming, friendly and very professional! They were able to attend to my childs needs. The dentist was very good she was able to explain the process and what needs to be done next. Found this very reassuring as a parent. She was focused on the work and clearly knew what she was doing
Visited December 2024
Review titled Phoenix Orthodontic Practice
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Many thanks, The Dental Team
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Review titled Such an amazing place
Rated 5 stars out of 5
by Anonymous - Posted on 28 December 2024
The staff where so lovely to my daughter and we got seen so quickly and now my daughter has amazing teeth
Visited December 2024
Review titled Phoenix Orthodontic Practice
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Many thanks, The Dental Team