Ravat & Ray Dental Care Bradford
1 Bateman Street, Manningham, Bradford, West Yorkshire, BD8 7DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Extremely poor experience
Rated 1 star out of 5
by Jodie Copley - Posted on 08 October 2024
It has taken 6 months for this dental practice to review and then accept an urgent referral from primary care for dental work that I require. Upon contacting the practice to obtain an appointment having waited just over 6 months, I was then informed by the receptionist that due to my complex medical history I instead require care in a secondary care setting. I was informed by a receptionist, the practice would contact me back to inform me on the progress of a further ongoing referral. There has however been no contact from this practice back to me. I followed up on the lack of any update with this practice, only to be informed by a different receptionist there was no note from my previous contact and they would themselves follow up on my care and treatment status. I have subsequently still heard nothing in what is now 5 weeks. I have given up contacting this dental practice as I have no confidence in their ability to provide my dental care or refer me elsewhere given the length of time I have been left in significant pain. My experience of this dental practice is that I have encountered a complete lack of an holistic person-centred triage at the time of this practice accepting the referral to treat me, as in doing so would have minimised the risk of a delay in me receiving treatment as I could have been referred to an appropriate care setting to receive treatment instead. Communication back to me has been non-existent. I am very disappointed in the poor standard of care and communication that I have received.
Visited September 2024
Review titled Ravat & Ray Dental Care Bradford
Replied on 09 October 2024
Dear Jodie Thank you for your feed back. I am sorry to hear you have not had the experience you wanted at our practice. Can you please call the Practice on 01274 493496 and ask to speak to the manager. Many thanks Practice Manager
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Review titled Rude Dentist
Rated 1 star out of 5
by mrs Ghous - Posted on 17 May 2024
I have always had a lovely experience with my usual dentist nit today I was seen by a different dentist who was very rude, onnoxious and very unprofessional who began to tell me off due to my dental hygeine. She also said that if my oral hygeine doesnt improve she wont carry out any treatment. After my x rays were done, she changed her tone when she realised that my bone health was actually not too bad. I had to request never to see this dentist again in the future. I felt she was very unprofessional and hate to think what she may say to other patients
Visited May 2024
Ravat & Ray Dental Care Bradford has not yet replied.
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Review titled Awful experience
Rated 1 star out of 5
by Anonymous - Posted on 08 February 2024
I was referred to this Dentist for a tooth extraction assessment as I’m an extremely nervous patient and need to be IV sedated. I was basically told I was too fat for treatment as I could go into respiratory failure and they don’t have the equipment to stop me dying. I’m not a small lady but I’m also not massive and found this extremely upsetting. He said he would refer me to a hospital but that it would be extremely unlikely they would do it as they don’t see the point in sedating someone for a singular tooth. For someone who is terrified of dentists this is not helpful in anyway. The dentist didn’t seem to know any of my concerns or details of what I was there for and did not make me feel at ease at all.
Visited February 2024
Ravat & Ray Dental Care Bradford has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 02 January 2024
Everyone was polite, helpful, and understanding. The dentist and his assistant were lovely, both explained everything brilliantly.
Visited January 2024
Provided by Working Feedback
Review titled Ravat & Ray Dental Care Bradford
Replied on 03 January 2024
Thank you for your wonderful feed back. It is always a pleasure to hear our patients received a fantastic service. We will share your kind words with rest of the team. Many thanks Reception Team
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 02 January 2024
Dental nurse was very helpful and reassuring, dentist himself was also awesome had my wisdom tooth removed it was done so quick and professionally I was shocked
Visited January 2024
Provided by Working Feedback
Review titled Ravat & Ray Dental Care Bradford
Replied on 03 January 2024
Thank you for your kind words. It is always a pleasure to hear that our patients received a good service. We will share your kind words with rest of the Team. Many Thanks Reception Team
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Review titled My experience
Rated 5 stars out of 5
by Mohammed A - Posted on 27 December 2023
The quick efficient way of getting my tooth extracted with very little pain.Polite helpful Dentist and assistant.
Visited December 2023
Provided by Working Feedback
Review titled Ravat & Ray Dental Care Bradford
Replied on 03 January 2024
Dear Mohammed, Thank you for your lovely feed back. It is always a pleasure to hear that our patients received a fantastic service. We will share your feed back with rest of the team. Many thanks Reception Team
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 27 December 2023
My experience with the dentist was fine. The only problem I had was with the reception staff who were talking, laughing and swearing very loudly with each other. Very unprofessional.
Visited December 2023
Provided by Working Feedback
Review titled Ravat & Ray Dental Care Bradford
Replied on 03 January 2024
Thank you for your feed back. It was lovely to hear your experience with the dentist was good. We take all our feed back seriously and I will share your feed back to our reception team. Many thanks. Practice Manager
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Review titled My experience
Rated 5 stars out of 5
by Alex M - Posted on 28 December 2023
Plenty of reminders about the appointment & reminders for filling in forms. Quickness of the whole service
Visited December 2023
Provided by Working Feedback
Review titled Ravat & Ray Dental Care Bradford
Replied on 03 January 2024
Dear Alex Thank you for your kind words. It is always nice to hear that our patients received a good service. We will share your experience with the rest of the team. Many thanks Reception Team
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Review titled My experience
Rated 5 stars out of 5
by Mark H - Posted on 22 December 2023
Very kind dentists who did a fantastic tooth removal with no pain after withdrawal. All the staff are very kind.
Visited December 2023
Provided by Working Feedback
Review titled Ravat & Ray Dental Care Bradford
Replied on 03 January 2024
Dear Mark, Thank You for your lovely feed back. It is always nice to hear that we provided a good service. We will share your feed back with the rest of the team. Many thanks. Reception Team
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 08 December 2023
Called 45mins before appointment to confirm, was not made aware of any delays. When I arrived I was told there was a delay. Waited just short of 20mins over my appointment time. During the appointment, the x ray for the first side of the mouth was fine. The other side, after trying there was difficulty due to both the size of the equipment and limited range of motion due to my old age. Despite trying, I explained my discomfort and pain on this side. The assistant tried to convince and pressure me to do it again anyway. I reluctantly tried again. After experiencing pain for the second time, only then it was left. This extra pain was completely avoidable. Unprofessional and lack of empathy.
Visited December 2023
Provided by Working Feedback
Review titled Ravat & Ray Dental Care Bradford
Replied on 03 January 2024
Thank you for your feed back. We take all feed back seriously. If you want you can contact the Practice on 01274 493496 and discuss this with the Practice Manager, Kind regards Reception Team