Rivenhall Dental Practice
Rivenhall Dental Practice, High Pit Road, Cramlington, NE23 6RAContact details and opening times
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Review titled Charge more for mental health issues
Rated 1 star out of 5
by Tom - Posted on 18 February 2025
I have mental health issues and I struggle to go to the dentist, I had a appointment booked and I turned up but had to leave due to anxiety got the better of me, I explained to the dentist and they charged me full price even owe they did not carry out the work, after a back and forth I managed to get £50 back and was put in credit, I told them that I would come back only when needed as I don’t want to waste money if my mental health problems stop me from attending future appointments , I phoned today a few months later and was told I was out down as a inactive patient meaning I don’t have regular appointment and that I would have to pay almost 3X the cost due to this ! I would not advise people to go to this dentist if you have any mental health or phobia of the dentist as they clearly have no understanding of compaction for people with issues. Very disappointing that I have to pay 3X the cost if I have mental health issues.
Visited February 2025
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