Rossendale Dental Health Centre
124 Burnley Road, Rawtenstall, Lancs, BB4 8HHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient and effective.
Rated 5 stars out of 5
by Clem - Posted on 17 January 2024
My adult daughter was the patient, she has a serious aversion to dentists due to a bad experience with a school dentist 30 years ago. The staff at Rossendale Dental were understanding, efficient and thoroughly professional without being patronising and everything went as planned. To put this into perspective it needs to be said that the last time she had extractions I spent 8 hours in a waiting room, waiting for her to “recover”from the anaesthetic . I hasten to add that this happened elsewhere. Thank you to all concerned.
Visited January 2024
Rossendale Dental Health Centre has not yet replied.
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Review titled Good professional practice
Rated 5 stars out of 5
by Vivienne Gardner - Posted on 17 July 2023
I was given an emergency appointment on the day I rang whilst suffering from toothache. The offending tooth was extracted painlessly and the practitioner explained what was happening throughout the procedure and advised on after care. All the staff were courteous and obliging. Many thanks to all involved in my care. I can smile again!!
Visited July 2023
Review titled Rossendale Dental Health Centre
Replied on 19 July 2023
Dear Vivienne Thank you very much for your kind feedback , I am happy to hear your patient journey with us was a positive one . I will pass your comments onto all the staff involved in your care. Kind regards Lorraine Connolly Practice Manager Rossendale dental health Centre Tel : 01706 836130
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Review titled Left waiting and ignored
Rated 1 star out of 5
by R. Murray - Posted on 10 July 2023
Had my very first appointment here and was left in waiting room for over an hour without any explanation as to why - had to leave without the treatment i needed - Thats no way to treat clients!!! I would recommend going elsewhere if you don't want to be ignored.
Visited July 2023
Review titled Rossendale Dental Health Centre
Replied on 14 July 2023
Dear patient I am sorry to hear you had a poor experience, however we do value all feedback. I would like to explain on occasions a run over of a surgery can be unavoidable due to unexpected surgical procedures emergencies etc , which is beyond our control, I can reassure you that our protocol is any patient affected by a surgery running over are informed no later than 15 minutes after thier appointed time ,giving them the chance to wait or re appoint. Please could you call me to discuss your concerns/feedback Kind regards Lorraine Connolly Practice Manager Rossendale dental health Centre Tel : 01706 836138 Email: Lorraine.connolly@nhs.net Address: 124 Burnley Rd, Rawtenstall, Lancs , BB4 8HH
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Review titled Lovely Staff
Rated 5 stars out of 5
by Jeannette Nancy Ingham - Posted on 11 June 2023
I was very nervous as i had to have an extraction, as soon as i went through the door all the staff made me feel really comfortable, its a really good practice and would definitely recommend to friends.
Visited June 2023
Review titled Rossendale Dental Health Centre
Replied on 16 June 2023
Dear Ms Ingham Thank you for your kind review, which will be shared with the staff , I am glad your patient journey with us was a happy experience . Kind Regards Lorraine Connolly P Manager