Saltburn Dental Practice
11 Dundas Street, Saltburn-By-The-Sea, Cleveland, Cleveland, TS12 1AHContact details and opening times
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Review titled Awful experience
Rated 2 stars out of 5
by David Stimson - Posted on 01 November 2022
Waited over a month for an appointment. Drove from Eaglescliffe to Saltburn for appointment & due to traffic accident was less than 10 mins late. Spent 20 mins attempting to call to warn of lateness but phone line permanently busy. Eventually got through & was told to come in 2hrs time for next possible gap. Explained this was not a possibility (can’t take a whole half day off work for dentist) so was advised to come in anyway & the dentist would be informed id be slightly late. Arrived 8 mins after scheduled appointment & told the next patient already taken in so would have to rearrange or wait the 2 hrs for a gamble of another appointment slot, despite being told to continue the journey and attend the original appointment. Total waste of time, energy, altered work commitments & fuel. No apology. Horrendous experience.
Visited November 2022
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