Sherwood Dental Practice
Sherwood Dental Practice, 633 - 635 Shirley Road, Hall Green, Birmingham, West Midlands, B28 9JUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disappointed
Rated 1 star out of 5
by Martha - Posted on 07 October 2024
I write in huge disappointment following my visit to Sherwood Dental Practice today. I booked an appointment a few days ago and came in today as I had a little tooth pain. The dentist I saw was in fact lovely and he did say that it was an emergency appointment which to be fair, I did not even question as I was so nervous. The consultation was satisfactory and I have no problem with the dentist. At the end of the appointment I queried the charge and he explained I would be charged £26.80 today but I would still need to come back for a check up. I then queried this at the main desk and spoke to a very polite receptionist to query the charge. I feel all this should have been explained at the time of the appointment being made to give me the opportunity to say whether I felt it was an emergency or not and furthermore explained the charges that will be implemented as a result of this. This assumption made by the person who booked my appointment cost me £26 and I am hugely disappointed by this. I therefore still need to now book yet another appointment for a check up which will cost £26.80 again. I did get a call back from the manager claiming they have gone above and beyond to accommodate me - I am not entirely sure how.
Visited October 2024
Sherwood Dental Practice has not yet replied.
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Review titled Disappointed
Rated 3 stars out of 5
by Anonymous - Posted on 03 October 2024
I write in huge disappointment following my visit to Sherwood Dental Practice today. I booked an appointment a few days ago and came in today as I had a little tooth pain. The dentist I saw was in fact lovely, and he did say that it was an emergency appointment which to be fair, I did not even question as I was so nervous. The consultation was satisfactory and I have no problem with the dentist. At the end of the appointment I queried the charge and he explained I would be charged £26 today but I would still need to come back for a check up. I then queried this at the main desk and spoke to a very polite receptionist to query the charge. I feel all this should have been explained at the time of the appointment being made to give me the opportunity to say whether I felt it was an emergency or not and furthermore explained the charges that will be implemented as a result of this. This assumption made by the person who booked my appointment cost me £26 and I am hugely disappointed by this. I therefore still need to now book yet another appointment for a check up which will cost £26 again.
Visited October 2024
Sherwood Dental Practice has not yet replied.
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Review titled Amazing Practice
Rated 5 stars out of 5
by ranj Mandan - Posted on 04 July 2024
Recently had an amazing experience at Sherwood Dental Practice. Being very nervous and unhappy with my teeth and look for many years everyone was very Professional and Kind especially the Dental Doctor who treated me and made me feel very relaxed at all times . He explained everything to me clearly about the treatment recommended and answered my questions thoroughly. I feel that the level of service I received from the practice was truly above and beyond my expectations and highly recommend this fantastic practice
Visited May 2024
Sherwood Dental Practice has not yet replied.