Smile Dental Care Eastleigh
Smile Dental Care Eastleigh, 40 Chamberlayne Road, Eastleigh, SO50 5JHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unable to make urgent appointment
Rated 2 stars out of 5
by Wright - Posted on 25 July 2024
No idea on quality of care - trying to organise a follow-up after hospital referral for my daughter but nobody picks up the phone, nobody responds to e-Mail. Many reviews talk about cancelled appointments so we’re really concerned that our daughter’s care will be ruined by this practice and she will be unable to get the care required under NHS.
Visited July 2024
Smile Dental Care Eastleigh has not yet replied.
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Review titled Good Dentist, awful appointment keeping
Rated 2 stars out of 5
by Anri Smith - Posted on 24 June 2024
Whilst the dentists are good and offer good treatment, actually getting seen is becoming an issue. Me and my partner (who see the dentists at very different times) have both had our last 2 appointments cancelled very last minute. I understand that things change but it's getting ridiculous. What really frustrates me though, is that I was 10 minutes late to an appointment a couple of years ago, because I read the wrong appointment text message, and they refused to see me at all, but it's okay for them see me later than my appointment or completely cancel my appointment of the day. They expect grace and understanding, but cannkt afford it to their patients. I can't afford private dental care so I am unfortunately stuck in this situation and just have to deal with it.
Visited June 2024
Smile Dental Care Eastleigh has not yet replied.
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Review titled Great treatment
Rated 5 stars out of 5
by Jenny - Posted on 12 June 2024
I am a nervous patient and Dr was was lovely I had 2 fillings and didn't even feel the injections... I have trouble with my back which I was anxious about sitting for long but she laid me down flat so I could put my knees up and was so attentive incl the dental nurse. Would throughly recommend.
Visited May 2024
Smile Dental Care Eastleigh has not yet replied.
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Review titled Above and beyond
Rated 5 stars out of 5
by Mrs & mr moore - Posted on 26 July 2023
Absolutely comforting explaining absolutely everything going that is going on step by step our dentist and nurses are happy funny both dentist and nurses making us want to go more and my anxiety so much better already, very thorough on time very gentle takes time to help us understand very clean surgery love the monroe saying on wall he has only seen me twice and looking after me beyond words actually my best experience ever in my life with my dentist he will know who he is and both nurses too …. Lovely friendly environment…. Me personally am now looking forward to my regular appointments and having fun and a laugh with my dentist and nusees they have a great working relationship which is very pleasant great sense of humour me my husband are super proud to be able to get treatment from our dentist and his two nurses who work very very very hard to help us both with out dentistry hygiene etc etc today my husband in chair hour half and felt like 25 min our dentist did an amazing job today and nurse we both can’t thank you both enough will look forward see yu sll soon can’t wait I am already smiling withsooo much more confidence thsnkyou kindly from both us ….. the work these guys do training to do what they do is priceless to us thsnkyou all kindly much appreciated xxxxx
Visited July 2023
Smile Dental Care Eastleigh has not yet replied.
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Review titled Bad experience
Rated 2 stars out of 5
by Gyanu thapa - Posted on 17 June 2023
I had a very bad experience with this Dentist. He was very rude and annoyed with me at my first visit for my 2 years old son’s dental appointment. He didn’t even introduce himself to me or my son. He didn’t even smile. He didn’t even put effort to check my son’s teeth by saying my son is not co operating, I don’t know what he was expecting from 2 years old boy. Anyway he said it is only 15 minutes NHS appointment and time is almost over. We literally both argued with each other. Since then my son was checked by Another dentist, who was very sweet in each appointment. She knew how to handle the situation with toddlers and mothers. We are very thankful for her. Anyway Today I am here to write a review because I was humiliated by him again, as it was a follow up appointment booked With this dentist at 12:30. I really didn’t want to make appointment with him but there was no other dentists name available online to book in other than his. Guess what? He refused to see my son and he sent us back home. How disrespectful is that. One of the receptionist said I booked with the wrong dentist, because my son is not under his patient list. Well I have been working in a health sector for 11 years and currently, I am a student nurse and I know this behavior of him is not acceptable as he should have acted under a professionalism by not refusing to see patients’ teeth but by showing his responsibility and duty towards any patients regardless of where they come from. by refusing to see my son, not only he disrespected us but he wasted NHS’s money, and time.
Visited June 2023
Smile Dental Care Eastleigh has not yet replied.