Somercotes Family Dental Centre
350-352 Lower Somercotes, Somercotes, Alfreton, Derbyshire, DE55 4LPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Friendly Dentist Practice
Rated 5 stars out of 5
by Maralyn Harrison - Posted on 09 May 2024
I’m always nervous visiting the dentist, but the welcoming receptionist and my lovely dentist put me at ease.
Visited May 2024
Somercotes Family Dental Centre has not yet replied.
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Review titled Great friendly service
Rated 4 stars out of 5
by Anonymous - Posted on 15 May 2024
I needed an emergency private appointment which was made within 3 hours by a very friendly receptionist. The work was completed swiftly and efficiently. I was very happy with the service.
Visited May 2024
Somercotes Family Dental Centre has not yet replied.
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Review titled Check up
Rated 5 stars out of 5
by Chantelle - Posted on 17 May 2024
Always feel nervous at any dentist appointment and the lovely receptionist callen hunt always greats me with a smile and answers any questions I have about my appointment and makes me feel at ease .
Visited January 2024
Somercotes Family Dental Centre has not yet replied.
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Review titled Appalling service
Rated 1 star out of 5
by Anonymous - Posted on 19 February 2024
Been attending 8 years never seen same dentist twice rings for emergency appointment to be told I'm not registered as my dentist as left also left me with exposed root had to pay 245 at a different dental practice to get it removed wouldn't take a stray dog there
Visited November 2023
Somercotes Family Dental Centre has not yet replied.
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Review titled Terrible Dentist
Rated 1 star out of 5
by Anonymous - Posted on 21 June 2023
Firstly I was kept waiting for half an hour after my appointed time(OK this happens on occasion), but this was only the beginning of a terrible experience. I was under the impression that I was attending to have some further work done only to be told this was a check up. The dentist himself was obnoxious and unhelpful. It was as though because I am an NHS patient he couldn't be bothered about me as I was not paying his private rate for treatment. I asked him a question about how to secure my dental plate following an extraction, his answer was merely a shrug of the shoulders. He shows no compassion or empathy and is a poor advert for an NHS practice. If it was possible to secure a place in another practice I would do so without hesitation and would recommend to anyone to avoid this practice.
Visited June 2023
Somercotes Family Dental Centre has not yet replied.
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Review titled Ok but Pushing Private Treatment
Rated 2 stars out of 5
by Anonymous - Posted on 12 April 2023
Visited with tooth ache as an emergency appointment, Overall examination and X-ray done pretty quick and slotted in appointment quickly but X-ray showed root canal was needed. I was advised I’d have to have it done privately as NHS dentist wouldn’t have the equipment/ skill to carry out root canal required, was unlikely to be successful Declined private treatment with them, luckily my usual nhs dentist was able to slot me in appointment, root canal done with no problems nhs band 2. Be careful with the information received.
Visited March 2023
Somercotes Family Dental Centre has not yet replied.
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Review titled Good friendly service
Rated 5 stars out of 5
by Linda Strong - Posted on 13 January 2024
I was referred by 111 the day before after ringing them with acute pain. I was contacted by the practice within the hr & given an emergency appointment for the next day. The receptionist, dentist & assistant were friendly & helpful. I was so pleased & grateful to be seen as my own practice was no help. I found the dentist efficient helpful giving me antibiotics after diagnosing a abscess. So relieved & pleased with the help I was given. Thankyou to all. I felt I was treated well & still able to access my NHS status.
Visited January 2023
Somercotes Family Dental Centre has not yet replied.
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Review titled Cancellations
Rated 1 star out of 5
by Anonymous - Posted on 09 December 2022
3 out of 4 appointments cancelled, once an hour before going and two on arrival. Told them we wouldn't be going back, only to receive the reply, "no problem"!
Visited December 2022
Somercotes Family Dental Centre has not yet replied.
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Review titled Disapointed
Rated 2 stars out of 5
by Anonymous - Posted on 28 November 2022
Have twice been to the practice this year for appointments, only to be told the dentist had moved on and the appointment was to be moved to another day. A phone call would have saved a great deal of wasted fuel and my time. On the second occasion they said they’d tried to contact me. They have the correct number. No evidence they’d tried. I won’t be going back.
Visited November 2022
Somercotes Family Dental Centre has not yet replied.