Staffa Lodge Dental Group
Staffa Lodge Dental Group, 326 Norwich Road, Ipswich, Suffolk, IP1 4HDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Only interested in money
Rated 1 star out of 5
by Anthony - Posted on 06 September 2024
I had to visit this dentist to have an extraction. The first visit was to inspect what needed doing and I was quoted 2 prices depending on how easily the tooth came out. On the second visit for the actual extraction I was informed that it came out very easily and without much effort. Having paid in advance I was expecting a refund but now the information has changed, it is a fixed price for the work and the dentist should not have told me otherwise and I will not be getting a refund. This poor practice and false advertising! I would not use this dentist again at all and suggest other people find an alternative unless you have no option :(
Visited July 2024
Staffa Lodge Dental Group has not yet replied.
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Review titled Good practice, Rude reception staff
Rated 4 stars out of 5
by Anonymous - Posted on 09 January 2024
Nice practice however the reception staff can be extremely nice one minute then extremely rude. I asked for more information about a treatment, pricing ect as soon as I decided not to go ahead with treatment she turned extremely rude with a raised voice, I have been at this surgery since birth and am completely mortified i was spoken to this way and almost made me feel stupid i was extremely polite and respectfully throughout the discussion I didn’t feel there was need to be spoken to in this way.
Visited January 2024
Staffa Lodge Dental Group has not yet replied.
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Review titled Faultless from receptionists to dentist practioner
Rated 5 stars out of 5
by Eric Shaw - Posted on 03 January 2024
Once again I have benifited from the service Staffa Lodge provides, the receptionists are always friendly and the treatment is second to none. After a recent extraction, due to taking blood thinners it was still bleeding fours hours later, I rang and asked for advice and the dentist rang back very quickly advising me to go to my local walk in centre and also to ring back with an update as soon as it was sorted. It was genuine concern for his patient that was very much apprecited
Visited January 2024
Staffa Lodge Dental Group has not yet replied.