Station Plaza Health Centre
Station Plaza Dental Practice, Station Plaza Health Centre, Station Approach, Hastings, TN34 1BAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disgrace to the NHS
Rated 1 star out of 5
by MR PHILIP WEIR - Posted on 20 August 2024
Recently got a message from Station Plaza Dentist telling me if I did not make an appointment with them soon they would remove me from their books. Why I don't know as I have attended their surgery several times recently.I have been unable to make said appointment because they never ever answer the phone and will not respond to several e-mails and texts I have sent them. Absolute disgrace.
Visited August 2024
Station Plaza Health Centre has not yet replied.
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Review titled Impossible to contact
Rated 1 star out of 5
by Anonymous - Posted on 27 August 2024
I have received a reminder to book an appointment but have tried multiple times to book and the phone is never answered I sent a message several weeks ago with no response and now get a message saying the inbox is full
Visited August 2024
Station Plaza Health Centre has not yet replied.
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Review titled Awful dental hygienist
Rated 1 star out of 5
by Suzi - Posted on 18 July 2024
If it's not bad enough she stank of cigarettes she missed that an abscess wasn't draining. She was told I was driving just under 3000 miles to collect my son who is abroad. Abscess flared up massively restricting my vision a d causing me severe pain. Unable to drive is home. Thankfully a local dentist did her job for her.preacribes me.anti biotics and I'm seeing them again next month to remove my tooth. my family and I will be coming abroad for dental care.its far superior
Visited July 2024
Station Plaza Health Centre has not yet replied.
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Review titled Very satisfied
Rated 5 stars out of 5
by Anonymous - Posted on 28 June 2024
I am a newly registered adult NHS patient at this practice. My initial contacts and queries were promptly answered fully by email. Once I had registered I was quickly given an appointment for a check up with a dental therapist. I was then given an appointment for the following day with a dentist to see about an issue identified with one of my teeth. The dentist took time to explain what the issue was and gave me options for the way forward. This resulted in a joint decision to leave well alone rather than an intervention now which may cause a problem. I thought this was a sensible, pragmatic approach and felt that was the best way forward at this stage. I am very satisfied with the treatment I have received.
Visited June 2024
Station Plaza Health Centre has not yet replied.
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Review titled It was good
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2024
It was really busy there when we got there and we waited to be seen and we went to the toilet afterwards
Visited January 2024
Station Plaza Health Centre has not yet replied.
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Review titled Poor management?
Rated 3 stars out of 5
by Anonymous - Posted on 11 November 2022
This practice had improved alot from the times when the phone lines sent you up and down the queue and back again… this went on for months and months. But now we have an issue with the appointment screen.. this has not been working for at least a month. Those with poor hearing are so compromised. Surely someone can push this more?
Visited November 2022
Station Plaza Health Centre has not yet replied.
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Review titled Failing Managment
Rated 1 star out of 5
by Richard Shears - Posted on 13 September 2022
Over the past 18 months my wife and I have both had 3 consecutive appointments canceled. The best the practice could do is to reschedule for new appointments about 6 months into the future. the only way to get to see a dentist is when small dental issues become an emergency. The management have made no apparent plans to effectively address the long term problem. All the front line staff, both clinical and administrative, have always been pleasant and helpful in a difficult situation.
Visited September 2022
Station Plaza Health Centre has not yet replied.