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Synergy Dental Clinic Burnley

61-63 Church Street, Padiham, Burnley, Lancashire, BB12 8JH

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Burnley/Padiham Branch - Rude Staff/Poor Service

    Rated 1 star out of 5

    by chloe monk - Posted on 22 January 2025

    After making several trips to this clinic for urgent treatment on three separate occasions the same problem is still not resolved. I have seen different dentists each time which the rude and unhelpful receptionist kindly informed me that there are no named dentists which is fine, however when one told me to come in for a referral, then I saw a different dentist who put a temporary filling in and said rebook with him as there is no referral needed he can extract himself. To attending this appointment and it being with a different dentist who examined my mouth with no light or reclining the chair (never experienced this before) to telling me to book in with the hygienist, the problem was still present. I then made another urgent appointment and saw another dentist who said my tooth seems fine and gave a course of antibiotics and if no better to come back for a root canal. How can a tooth that is fine need a root canal? Anyway when I called to arrange a routine appointment (answered the phone as synergy dental, no name given on 22.01.2025) and express my concerns an appointment was confirmed it was booked via text as whilst I was mid conversation explaining conveniently the call handler could not hear me and the call got terminated without her even notifying myself although I could hear her perfectly mutter that she could not hear me and hung up. Not even a call back. Shocking service overall, and I would not recommend.

    Visited January 2025

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  2. Review titled Lovely friendly and efficient practice

    Rated 5 stars out of 5

    by Maureen Vaughton - Posted on 28 May 2024

    Just finished having replacement crowns at my local surgery. I am so delighted with them. They are so straight and even, unlike my previous ones which were 30 years old and uneven. The procedure was painless and I was made to feel very relaxed. No more self consciousness now and more smiling. Yes it doesn’t come cheap but my goodness it was worth every penny. Wish I could name the dentist who carried out the work but am not allowed to. He was lovely and put me at ease as I am a nervous patient.

    Visited May 2024

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