The Gables
The Gables, 9 St. James's Road, Dudley, West Midlands, DY1 1JGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled bad service
Rated 1 star out of 5
by Anonymous - Posted on 18 March 2025
I am 80 years old . I was asked to climb a set of stairs i have a little trouble but did it. I filled in a form when i went to the nurse she said that dentist could not see me i was earlier .I was the told the dentist down stairs would see me so down the stair i went at which point i was told i had to come back one and a half hours later after they had had there break. i went to walk away then i was told the dentist upstairs would now see me . so back up the stairs again .I was not happy with the inspection of the dentist i left unsure of the treatment he would take .Then i was to to return to reception they would make a appointment for me .They had not got a clue about anything .I left unhappy with no knowledge of future treatment no appointment and £26 pound worse off. I have no confedence in any of these people the service is really bad i am 80 but to be honest this would have been bad service what ever age i am.
Visited March 2025
The Gables has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Sharon Pritchard - Posted on 10 March 2025
Friendly, my dentist and his assistant were very professional. Make you feel at ease even for anxious customers. Would highly recommend The Gables for anyone wanting a good service with a great dentist
Visited March 2025
The Gables has not yet replied.
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Review titled Lazy
Rated 3 stars out of 5
by Liz - Posted on 19 June 2024
Called the surgery on 11/06/24 15:03pm to cancel an appointment left voice message. Not confident, I called to make sure. Receptionist picked up phone with no introduction, very casual, cannot be asked attitude. I confirmed if I had come through to the surgery (as sometimes you can dial the wring number). Went on to state message could not be found but appointment cancelled. My point being find a different job, if you don't like what your doing because the way the person came across was very lazy in their delivery. Whole persona just came across if they cannot be bothered.
Visited June 2024
The Gables has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Christina jenkinson - Posted on 04 December 2023
I have been using the gables for a few years now. I cannot fault the service at all. Absolutely brilliant. Very good with nervous patients and excellent after care. Reception staff are very helpful and appointments have always been available. Good job all round. Thankyou to the gables for making me feel less nervous. You are all amazing.
Visited December 2023
The Gables has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Jill Craig - Posted on 04 April 2023
Visited as an emergency today. Lovely reception staff and the dentist was brilliant. Would highly recommend and I’m not keen on going to the dentist.
Visited April 2023
The Gables has not yet replied.
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Review titled Brilliant dentists
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2023
Great service had bad tooth ace went to the cables dentist had tooth extracted pain gone could not be more grateful brilliant service.
Visited March 2023
The Gables has not yet replied.