The Hamptons Dental Practice
52 Hargate Way, Hampton Hargate, Peterborough, Cambridgeshire, PE7 8DSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible Dentist
Rated 1 star out of 5
by Anonymous - Posted on 01 October 2024
Terrible Dentist - Terrible Customer Service - Terrible Treatment. I left in pain after going in with none, I was also charged for an appointment I did not even have. After this experience I went to see another dentist and I showed him the treatment plan they had done for me. His advice was that this plan would have caused long term issues and further pain.
Visited September 2024
Review titled The Hamptons Dental Practice
Replied on 02 October 2024
Yet again, we're not surprised to see this review, but you've yet again got your facts wrong. It was not a "simple check up" but an emergency appointment. Despite offering you the correct channel to vent your unfounded frustration, you have seen fit to threaten us. We will happily and vigorously defend our stance.
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Review titled Bad service
Rated 1 star out of 5
by Anonymous - Posted on 16 September 2024
I had a consultation which cost £45 after the consultation I left the surgery in extreme pain although I had gone in pain free. The only solution they offered was another consultation with another practice for a further £95. I am still in extreme pain and still have no appointment book or one offered until 10 days time which is only a consultation and not a treatment. Very bad service and no compassion to a person in pain.
Visited September 2024
Review titled The Hamptons Dental Practice
Replied on 19 September 2024
Thank you for your feedback and that you have had a cause to complain. I have looked into the matter and the circumstances appear to be substantially different to what you have described. We at The Hamptons Dental Care have a compressive complaints procedure if you wish to utilise this policy or contact me if we can be of any further assistance. Practice Manager Tel: 01733 341777