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Twindent Dental Care

239 Greystoke Avenue, Bristol, Bristol, BS10 6BB

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Patient ratings and reviews

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Reviews

Displaying 1 to 7 of 7

  1. Review titled First Class Practice

    Rated 5 stars out of 5

    by Michael - Posted on 16 August 2024

    Polite efficient service, have 4 stages of treatment, and was terrified after childhood experiences but was put at ease and talked through each stage of my treatment, im actually looking forward to each treatment

    Visited July 2024

    Report as unsuitable

    Twindent Dental Care has not yet replied.


  2. Review titled Really poor service

    Rated 1 star out of 5

    by SMP - Posted on 11 June 2024

    In March 2024, Twindent dental practice advertised on their website that they are taking in new NHS patients. As per their advise on the website I email the reception team my personal and NHS information. After which, I never received any acknowledgement of receipt of email nor response from subsequent emails and countless phone calls. It irresponsible of them request the personal details of interested patients and not providing any feedback on they will handle the data.

    Visited June 2024

    Report as unsuitable

    Twindent Dental Care has not yet replied.


  3. Review titled Bristol Dentist taking new NHS Patients!

    Rated 5 stars out of 5

    by Bren - Posted on 02 April 2024

    Finally a dentist taking on new patients and with available dates and times for treatment including Thursday evenings Very efficient registration and booking of 1st appointment in over 2 years. Easy to park outside which was a bonus.

    Visited April 2024

    Report as unsuitable

    Twindent Dental Care has not yet replied.


  4. Review titled Very disappointed

    Rated 1 star out of 5

    by Xiao Cao - Posted on 09 April 2024

    I am writing to express my dissatisfaction with the dental care I received at this clinic in Feb 2024. My appointment was scheduled for a tooth cleaning and extraction, but due to the late arrival of the dentist, I only received the extraction procedure, and the tooth cleaning appointment was missed. Upon completion of the extraction, I was informed by the front desk staff to reschedule the tooth cleaning appointment once my extracted tooth had healed. Following their instructions, I called back approximately six weeks later, after my tooth had fully healed, to arrange for the cleaning. However, I was surprised to be informed that my case was closed and that I could not schedule the cleaning appointment. This situation has left me feeling frustrated and disappointed with the level of service provided by this clinic. Not only was I inconvenienced by the delayed arrival of the dentist, but now I am unable to access the dental care that I was initially promised. I kindly request to reopen my case and schedule the tooth cleaning appointment at your earliest convenience. I believe it is fair and reasonable to honor the appointment that was missed through no fault of my own.

    Visited February 2024

    Report as unsuitable

    Twindent Dental Care has not yet replied.


  5. Review titled Amazing customer service.

    Rated 5 stars out of 5

    by Nichola Burden - Posted on 25 April 2023

    I has a wisdom tooth removed today and was amazed by the kind caring manner of the dentist, she made sure I was comfortable throughout! All of the staff were friendly and polite.

    Visited April 2023

    Report as unsuitable

    Twindent Dental Care has not yet replied.


  6. Review titled Great Practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 27 January 2023

    The dentists and the staff made me feel comfortable the entire time and the service provided was exemplary.

    Visited December 2022

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    Twindent Dental Care has not yet replied.


  7. Review titled Great practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 27 January 2023

    Good customer service. Great staff . Delighted they have reopened. Dentist are very professional and reception team helpful caring.

    Visited December 2022

    Report as unsuitable

    Twindent Dental Care has not yet replied.