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University Dental Practice

222 Burgess Road, Swaythling, Southampton, Hants, SO16 3AY

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 10 of 51

  1. Review titled Outstanding

    Rated 5 stars out of 5

    by Anonymous - Posted on 17 October 2024

    Initially a very scared patient, I realised today that I am becoming much less nervous due to the personalised approach taken by all members of the team. The receptionist was warm, efficient and kind. Again today the hygienist and the dentist ensured that they knew my particular individual idiosyncrasies/needs and worked accordingly. The checkup was very thorough and everything was explained clearly. They also picked up on issues that need to be taken to a G.P. The longer I am a patient the greater the respect I have for this team.

    Visited October 2024

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  2. Review titled Poor appointment management

    Rated 1 star out of 5

    by Kullab - Posted on 24 June 2024

    I had a very disappointing experience with this dentist. The appointment and notification system is poorly managed. Scheduling appointments by phone is unreliable, as the times provided don’t match the actual appointments. I would not recommend this dentist. I have not received any notification for the appointment and the time since it’s booked. I called to confirm the appointment on the day to realise it’s overdue!!! The time in “their computer “ is 3.15pm I don’t book appointments at this time for school run. I had it recorded in my calendar at 4pm. Obviously there is no way to check as their notifications system does not work.

    Visited June 2024

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  3. Review titled My experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 10 January 2024

    I was a bit nervous going into the appointment but the team were very calm and professional. They explained everything they were doing and answered any questions I had in a way that was easy to understand.

    Visited January 2024

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  4. Review titled My experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 18 January 2024

    Im very pleased with my treatment , this is a lovely practise everyone is friendly and the service and treatment you get is second to none

    Visited January 2024

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  5. Review titled My experience

    Rated 5 stars out of 5

    by Bruce T - Posted on 03 January 2024

    Dentist was new for me . She was very thorough went through all my medical history and meds explained what she wanted me to do and what treatment she advised was very happy to see her again thank you

    Visited January 2024

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  6. Review titled My experience

    Rated 5 stars out of 5

    by Ian M - Posted on 11 January 2024

    Both the Hygienist and the dentist that treat me are excellent. I couldn't recommend them highly enough.

    Visited January 2024

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  7. Review titled My experience

    Rated 5 stars out of 5

    by Lucy N - Posted on 11 January 2024

    I've always been afraid of the dentist. I went today for the 3rd time and had no fear at all. All the staff are extremely kind and very patient.

    Visited January 2024

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  8. Review titled My experience

    Rated 5 stars out of 5

    by Kathleen S - Posted on 11 January 2024

    The smile as you walk thru the door , i find it idifficult walking upstairs, the dentist and the nurse happily came downstairs, the dentist explained each step, im flying in February and i thought i had an hole in my tooth , luckly i hadn't and the dentist said all was ok and assured me i didnt waste her time. i cannot fault anyone in the practice. a huge thsnk you to the whole team.

    Visited January 2024

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  9. Review titled My experience

    Rated 5 stars out of 5

    by Charlotte S - Posted on 02 January 2024

    Extremely helpful with an emergency appointment. Consistently Friendly and helpful staff. As a nervous patient they always make me feel at ease.

    Visited January 2024

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  10. Review titled My experience

    Rated 5 stars out of 5

    by Angela D - Posted on 03 January 2024

    Kindness, good explanation of problem. Unhurried and professional.. thanks for fitting me in for an emergency appointment

    Visited January 2024

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