Walsall Family Dental Practice
150-152 Caldmore Road, Walsall, W Midlands, WS1 3RFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Rubbish
Rated 1 star out of 5
by Tracey - Posted on 11 June 2024
Waited 1 hour to be seen going elsewhere every one come before me disappointed did the same with my son who has special needs looking elsewhere
Visited June 2024
Review titled Walsall Family Dental Practice
Replied on 24 June 2024
Hi Tracey Sorry to hear you were not happy on your last visit to see us, please call me at the practice if you wish to discuss this further Regards Sarah Greenhouse
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Review titled Be Warned! Stay Away!
Rated 1 star out of 5
by Anonymous - Posted on 24 June 2024
They will double book you, make you wait for an hour or more, charge you a consultation fee just to tell you they don't have the expertise to help. If they can't do dentistry maybe they should not be open or advertise as a dental practice. Exactly the same thing happened to my partner who visited on the same day only to wait for an hour to be told they won't do work on his tooth and charged him a fee also, without even offering polish etc... that you would generally get under the same price and to make it worse, same thing happened on the same day to another lady that was waiting. They seem to be running some sort of a scam. Will be reporting it to the relevant body.
Visited June 2024
Walsall Family Dental Practice has not yet replied.
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Review titled Great staff and service
Rated 4 stars out of 5
by Anonymous - Posted on 14 January 2024
Great experience as the staff is really good and friendly.The dentist is really friendly itself that understands and helps well. Great service
Visited January 2024
Review titled Walsall Family Dental Practice
Replied on 24 June 2024
Hi. Thank you for taking the time to provide feedback. I will pass the positive comments on to the team Regards Sarah Greenhouse
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Review titled Dreadful. Avoid
Rated 1 star out of 5
by Jessica Martin - Posted on 17 May 2023
I’ve thought long and hard giving this review but unfortunately this is the worst dentist i’ve ever been to. I’ve been registered at this dentist for over 6 years while also paying for private dentist treatment from a separate practice. Apart from one who is always lovely and considerate, I find the staff rude. I work and live locally and I don’t like how the staff shout out your personal information when you’re literally right next to them at the desk in a cramped waiting area. I’ve commented on this twice! Staff will also often burst through the door in the middle of your appointments which I find unacceptable. Appointments feel rushed and hasty and the Dentists don’t inform you of your dental options( there’s always multiple options) Secondly but in my experience this dentist will always recommend extraction of teeth rather than other viable alternatives. I’ve had two teeth removed on the recommendation of the dentist here which I now deeply regret as I’ve been informed it was unnecessary , private dentists will always say removing teeth should be an absolute last resort but it seems like that’s not the case here. I now have a hefty bill to replace the missing teeth at the age of 26 and replace black fillings because I wasn’t informed of a white filling alternative. Avoid this dentist practice!
Visited May 2023
Review titled Walsall Family Dental Practice
Replied on 29 June 2023
Thank you for the response, I am sorry to hear that your experience with us was not more positive. Your comments will be discussed with staff so we can learn from the negatives and improve. Kind regards Sarah Greenhouse
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Review titled Long wait dentist
Rated 3 stars out of 5
by Anonymous - Posted on 28 February 2023
Ok denist...but very small waiting rooom had 11am appointment was seen at 11.50 been attending last 5 years always the same never ever seen on the time given
Visited February 2023
Review titled Walsall Family Dental Practice
Replied on 29 June 2023
Thank you for the response, please contact me at the practice to discuss your comment further. Kind regards Sarah Greenhouse
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Review titled Great practice
Rated 5 stars out of 5
by Emma Bayliss - Posted on 29 December 2022
I’m not very fond of going to the dentist and when I explained my worries to them i was put at ease straight away. The dentist and nurse were very friendly and professional; I couldn’t have had a better experience.
Visited December 2022
Review titled Walsall Family Dental Practice
Replied on 30 January 2023
Hello Thank you for taking the time to provide feedback, I am so glad that you were happy with the service provided. We look forward to seeing you again in the future Regards Sarah Greenhouse