Welldental
Praise, Forth coth, Carnon Downs, Cornwall, TR3 6HHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Kind and knowledgeable dentist
Rated 4 stars out of 5
by Tara - Posted on 20 August 2024
The Nhs dentist I see here is just amazing at his job, he put me at ease quickly on both my recent visits, one of which was an ‘emergency’ appointment. I felt in safe hands despite me being rather nervous of the treatments I was booked in for. I have a couple more appointments ahead yet before getting this troublesome tooth fixed and although I have to wait yet another 5 months before my next appointment with him I wouldn’t wish for anyone else to carry them out now. He is clearly under a fair bit of pressure being Nhs but he remains extremely professional and caring towards his patients. I just hope he doesn’t leave the practice any time soon! Thank you N R :)
Visited August 2024
Review titled Welldental
Replied on 20 August 2024
Dear Tara, This is wonderful to hear. Thank you for sharing your experience with us. Kind Regards Lisa Inns - Patient Services
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Review titled The job was done
Rated 4 stars out of 5
by Anonymous - Posted on 09 June 2023
Went in on time had treatment x 3 kept inform and happy with the outcome. The surgery was all being done up and new pictures in the consultation rooms made it look fresh.
Visited March 2023
Review titled Welldental
Replied on 12 June 2023
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Fantastic Dental Surgery
Rated 5 stars out of 5
by Pete Skinner - Posted on 04 February 2023
Had very bad tooth ache last week. Phoned Well Dental and was given an appointment for 1230pm that same day. I've always found the staff from the receptionist to the dentists and nurses so helpful and caring. Would highly recommend them.
Visited February 2023
Review titled Welldental
Replied on 27 February 2023
Dear Patient, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Appointment Cancelled Without Informing
Rated 1 star out of 5
by Anonymous - Posted on 25 January 2023
My 7-year old son last visited the practice in August/ September 2022, here he was told he had an abnormality with one of his teeth that would need to be monitored and may need treatment - a check up was booked for a few months later. He was upset and anxious about this and has been for the last few months. We have been reassuring him that at the check-up the dentist will be able to tell him what the situation is and make it better if necessary. The automated system sent a form for us to fill in a couple of weeks before the appointment which we did. However, when ringing to enquire about the time of the appointment we were informed it had been cancelled due to the original dentist leaving and to ring in 3 months time to see if we could then book an appointment and so potentially he will be seen sometime this year. How do I explain this to him that the dentist no longer wants to help him?! And if the next appointment is too late for the tooth to be treated?
Visited January 2023
Review titled Welldental
Replied on 10 July 2023
Dear Patient, Thank you for your feedback. I am sorry to hear that you are unhappy with the service provided to you by our practice and that your appointment was cancelled at late notice. We apologise for the inconvenience caused. Although we try to honour our appointments, current circumstances are meaning that there are occasions where we may regrettably have to cancel some appointments. If you would like to discuss your specific situation further, please contact the Practice Manager on who will be happy to talk to you. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader