West Hill Dental Care
2 Old Village Hall, West Hill, Ottery St Mary, EX11 1TPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Anthony Reynolds - Posted on 21 November 2024
Very friendly staff as a nervous patient made me feel at ease with the treatment everything was explained to me by the dentist very good experience today
Visited November 2024
West Hill Dental Care has not yet replied.
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Review titled Kind and Caring Practice
Rated 5 stars out of 5
by Peter R - Posted on 22 October 2024
The dentist and her nurse were understanding, caring, kind and very professional. They explain everything in a nice parental and supportive manner. The treatment was second to none. They understood my pain and feelings. Exemplary treatment was given and I cannot thank them enough. A credit practice to the NHS and a model example reflecting the highest best patient care and treatment I have ever experienced. Thank you so much. Highly recommended.
Visited October 2024
West Hill Dental Care has not yet replied.
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Review titled Good dentist
Rated 5 stars out of 5
by Mac Dick - Posted on 19 August 2024
Dealt with quickly with care and attention. Dentist pointed out a slight blemish on tounge which I need to keep an eye on.
Visited August 2024
West Hill Dental Care has not yet replied.
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Review titled Fantastic Emergency Care
Rated 5 stars out of 5
by Anonymous - Posted on 30 August 2024
I had a problem with my tooth and the practice arranged emergency treatment at short notice even though they were going on holiday that afternoon. Thankfully they were able to extract the tooth causing the pain.
Visited August 2024
West Hill Dental Care has not yet replied.
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Review titled Efficiency is key
Rated 5 stars out of 5
by Anonymous - Posted on 13 August 2024
Phoned on the Friday and appointment arranged for the Monday. Caring professional team who managed the situation of a rouge tooth. Extraction completed painlessly and now awaiting a new replacement tooth on my dental plate. No fuss and a well managed experience.
Visited August 2024
West Hill Dental Care has not yet replied.
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Review titled Much less unpleasant than expected
Rated 5 stars out of 5
by Mark Pollard - Posted on 26 July 2024
All the risks and possibilities were explained before the work started. Initial injections were a bit uncomfortable but the tooth extraction was entirely painless despite the amount of leverage needed to get the b**tard out. Top work from Magda.
Visited July 2024
West Hill Dental Care has not yet replied.
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Review titled great dentist
Rated 5 stars out of 5
by Andrew Wilkinson - Posted on 29 July 2024
Really helpful practice, full procedure clearly explained and all carried out extremly professionally. I had to have a tooth ecxtracted and they dealt with it really well
Visited July 2024
West Hill Dental Care has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Janet Janson - Posted on 22 July 2024
I rang the surgery at 9 am and by 11.30 am I had been assessed and my tooth had been extracted. The treatment was kind and efficient and good postoperative information was provided.
Visited July 2024
West Hill Dental Care has not yet replied.
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Review titled excellent practice
Rated 5 stars out of 5
by Raymond Douglas Constable - Posted on 05 July 2024
Very good. I was treated extremely well. the procedure was explained clearly and the whole process was conducted professionally and with due care. excellent
Visited July 2024
West Hill Dental Care has not yet replied.
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Review titled Appalling treatment
Rated 1 star out of 5
by Anonymous - Posted on 21 November 2023
Accepted me as a patient. Booked me in for Dec 13th. I needed emergency treatment so I asked if it could be brought forward if possible. They booked me in for 17th Nov - Cancelled last minute by email (no phonecall) booked appointment for 21st Nov by email no phonecall just allocated me this slot. Text the morning off 21st to cancel appointment (both appointments cost me money without factoring in any work done). Within 10 mins of this text I received both an email and text saying they are cancelling and have removed me as a patient with no conversation between us. I called and the lady who answered was really hostile. In a way this is a blessing because if they have this little regard for treating people I definitely don't trust them. They were made aware I have dental phobia and anxiety which this has heightened along with remaining in pain. I understand there is pressure on places but that doesn't mean they shouldn't at least treat people with empathy and respect.
Visited November 2023
West Hill Dental Care has not yet replied.