Westbury Dental Surgery
The Village, Westbury-on-Severn, GL14 1PAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Superb Service
Rated 5 stars out of 5
by John Owen - Posted on 21 January 2025
Visited today with my wife for our checkups. Lovely smiling helpful and very professional receptionists always smiling and helpful. Taken in surgery spot on time. I explained I had awful toothache in my wisdom tooth for the past couple of months but was too afraid to have it removed. The dentist was marvellous and immediately gave me injections to numb it. Let me wait in reception for 15 minutes then took me back into to surgery and removed it speedily and very professionally. He is also very kind and companionable towards his patients. So marvellous to be out of pain. Thank you Westbury dentist above and beyond.
Visited January 2025
Westbury Dental Surgery has not yet replied.
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Review titled Absolutely Great
Rated 5 stars out of 5
by John Owen - Posted on 03 May 2024
Visited today after an abcess and infection on my gum which needed an extraction and a false tooth added to my denture plate. The Dentist was absolutely first rate making me feel relaxed and welcome at his practice. Two small injections to numb my gum and 4 minutes later he extracted the tooth within 10 seconds. The receptionists and dental nurse are also so kind and helpful. I find it a pleasure going to Westbury Dental Practice. Thank you All.
Visited May 2024
Westbury Dental Surgery has not yet replied.
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Review titled Ignored
Rated 3 stars out of 5
by Anonymous - Posted on 01 March 2024
I have been a patient with this practice for many years with my family. Since Covid it is like we have been abandoned and forgotten about and feels like it is because we aren’t private patients. I have left messages for appointments and this morning I have tried calling again, after 9am and it still goes to voice mail. Myself and my family need to see dentists and feel ignored.
Visited February 2024
Westbury Dental Surgery has not yet replied.
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Review titled Cancelled 3 times!
Rated 2 stars out of 5
by Anonymous - Posted on 02 January 2024
Haven't been able to get an appt. for 6 months as keep getting cancelled and the last time we were cancelled was 30 mins before the appt. which we were on our way to, and were not very apologetic.
Visited January 2024
Review titled Westbury Dental Surgery
Replied on 16 January 2024
Dear patient Thank you for your feedback. I am sorry you are having trouble accessing our services. We only cancel patients appointments at short notice should there be a clinician off with sickness at short notice and as much as we can we try to gave patients notice of this. Staff should always remain respectful should be need to do this and sorry if this has not been the case. I will discuss your review with the team members with a view to learn from it. If you would like to discuss this with me please do contact me at the practice and we can arrange a call or meeting. Thank you. Tracie Dubb Practice Manager
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Review titled Friendliness and professional
Rated 5 stars out of 5
by John Owen - Posted on 12 July 2023
Wow what wonderful reception from lovely receptionist so cheerful and helpful in every way. Lovely smile polite and so helpful. The dentist himself absolutely amazing looks after you and very kind and considerate. Doesn't rush takes his time explaining everything and very kind a true gentleman.
Visited July 2023
Review titled Westbury Dental Surgery
Replied on 27 September 2023
Dear Mr Owen Thank you for your lovely review. I am very pleased you have had such a positive experience. I will be very pleased to pass on your feedback to you dentist. Thank you. Tracie Dubb Practice Manager