Wiltshire Dental Access Centres
Dental Access Centre, Central Health Clinic, Avon Approach, Salisbury, Wiltshire, SP1 3SLContact details and opening times
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Reviews
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Review titled Terrible receptionist
Rated 1 star out of 5
by Anonymous - Posted on 11 October 2024
Was told to call number by 111 and then when contacted the receptionist said to call back at 8:30 the next morning for an emergency appointment and when calling back was told there were none for that day and would have to call 111 after 6 that evening. Whilst disappointing could be understandable, if receptionist hadn’t been so rude and pretended the line had cut out. She was difficult to talk with, short and overall unkind. Took three calls to get through each of which were picked up and then hung up. When finally through was immediately told no appointment and I should of listened to her the previous day. Was put on the back foot and shocked by the rude approach. When clarifying the current situation once again the receptionist was dismissive and unconcerned by my inquiry. I asked for a name of who I was speaking with and then she pretended the line had cut off and she couldn’t hear me and hung up. Extremely perplexed by the situation. Seems like an unnecessary way to deal with patients and overall, nasty and unnecessary.
Visited October 2024
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