1/Monton Medical Practice
Monton Medical Centre, Canal Side, Eccles, Manchester, Greater Manchester, M30 8ARContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent appointment
Rated 3 stars out of 5
by margaret wakefield - Posted on 13 September 2024
I never thought I would be writing a 5 star review for this practice in view of past experiences but on this occasion I am very pleased to do so. My appointment was with ANP sue who was very efficient, informative, attentive and a lovely person. For the first time in a long time I left the surgery feeling optimistic and listened to. Everything was explained really well and I was actually made to feel welcome rather than a nuisance. Message to the practice manager - don't let her go!!
Visited September 2024
1/Monton Medical Practice has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Dawn - Posted on 21 June 2024
Went to the practice to make an appointment at 8am for the same day, they have a rapid clinic so I was able to see the GP there and then, excellent service this, I was in work by 8.30am.
Visited June 2024
1/Monton Medical Practice has not yet replied.
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Review titled Appalling
Rated 1 star out of 5
by Anonymous - Posted on 06 February 2024
I have been waiting in the queue for 1 hour and 5 mins and i am still 5th in the queue. I am calling to book an appointment for my 83 yr old mum who is unwell!
Visited February 2024
1/Monton Medical Practice has not yet replied.
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Review titled Unable to re-order basic prescriptions
Rated 1 star out of 5
by Daniel Kelly - Posted on 08 November 2023
I have had problems now for 4 months running ordering prescriptions, they are unable to read requests for repeats on an app, then lie on the phone multiple times regarding a prescription and everyone is afraid to call back and explain and when you go and see them they fob you off again. I have had multiple appointments cancelled - been told I couldn’t have medication that I’ve been on for 10 years until I could have a review - yet they couldn’t do the review for 6 weeks yet it’s pain medication. The list goes on. The only decent thing is the nurses - and the pharmacy next door. I recommend somewhere else if you can.
Visited November 2023
1/Monton Medical Practice has not yet replied.
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Review titled Fantastic service received today by all
Rated 4 stars out of 5
by Joanne O’Hara - Posted on 07 July 2023
Excellent, was seen immediately by a lovely practitioner and was out on my home with my prescription within minutes, fantastic experience, well done
Visited July 2023
1/Monton Medical Practice has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 15 March 2023
Having rang the practice for an appointment I was greeted with a nice receptionist and provided a virtual appointment with 2 hours. The GP rang me back within the hour and provided excellent patient care. I have visited the same GP on many occasions and have always found him excellent. Fantastic GP which I am pleased to have
Visited March 2023
1/Monton Medical Practice has not yet replied.
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Review titled Go elsewhere
Rated 1 star out of 5
by Anonymous - Posted on 14 December 2022
They do not care. You can’t speak to them (they don’t answer), only an online form which they ignore. They never reply (6 messages/appointment requests to date). Finally got a single phone appointment-they never called me. Can’t get them to reply to offer another one! Would rather you died so weren’t their problem. Worst service ever.
Visited December 2022
1/Monton Medical Practice has not yet replied.