Abbey Grange Medical Practice
Abbey Medical Centre, Norman Street, Leeds, West Yorkshire, LS5 3JNContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Abbey Grange Medical Practice.
Reviews
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Review titled Extremely thorough processes and fantastic care
Rated 5 stars out of 5
by Sophie - Posted on 16 January 2024
I have been with this GP now for just under a year. I have to say their processes are excellent. I have complex health needs and often have many hospital appointments which sometimes require changes in medications. Unlike my previous GP, where I would have to chase them and book appointments if my hospital specialists wrote to them changed my medication or recommended referrals to other services, Abbey Grange and Moor Grange action all letters upon receiving them. Meaning I no longer have to chase for health plans to be put in action. I am very very happy with the availability of appointments and their online booking system is brilliant and easy to navigate. They also offer routine appointments at the weekends, something my previous GP also did not do. I am very happy with my care with this practice and I feel heard and that my worries and concerns regarding my health are listened to. Thank you!
Visited January 2024
Review titled Abbey Grange Medical Practice
Replied on 22 January 2024
Thank you very much for taking the time to post this very positive feedback of your experience at Abbey Grange. It is really pleasing to read that you feel heard & listened to & that our processes are going some way to improving patient care. I will share your feedback with all our teams. Thanks again, Amanda McDermott - Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Liz Richardson - Posted on 08 December 2023
I have nothing but good things to say about Abbey grange medical practice. They have helpful reception staff, as well as lovely Doctors and healthcare professionals working within the team. Gold star.
Visited December 2023
Review titled Abbey Grange Medical Practice
Replied on 11 December 2023
Thank you so much for taking the time to send feedback about Abbey Grange. We are pleased that you have had such a positive experience. All feedback is shared across our practice team & a positive review always boosts morale. Thanks again Amanda McDermott Practice Manager.
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Review titled Really helpful and kind nurse
Rated 4 stars out of 5
by Natalie Morton - Posted on 08 August 2023
I have had the same nurse for a number of appointments including my cervical screening, at Abbey Medical practice and she has been really fantastic. She was warm and friendly and really put me at ease when I have felt anxious or nervous in my appointment. I want to leave her some positive feedback because I think she is doing a really good job.
Visited August 2023
Review titled Abbey Grange Medical Practice
Replied on 11 August 2023
Hello, Thank you very much for taking the time to send your positive feedback about our Practice Nurse. I have shared your feedback with her & she is really appreciative of your comments & the fact that you had taken time to post a review; she has asked me to send her thanks. It really does mean a lot to our staff when patients have a good experience, thanks again. Amanda McDermott - Practice Manager.
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Review titled A jewel in the crown
Rated 5 stars out of 5
by Paul Drake - Posted on 04 September 2023
Thank you to all the staff at Abbey Grange Medical Practice and Moor Grange for providing a wonderful service. My medical condition means that I am in relatively frequent contact with the team and find them always to be professional, caring and engaging at all levels, from the reception team, nursing staff and GP's. At a time when the healthcare system is under pressure and the media hell bent on undermining the NHS, it is great to experience such a high level of care. Team- take a bow!!
Visited August 2023
Review titled Abbey Grange Medical Practice
Replied on 11 September 2023
Good Morning I wanted to thank you for taking the time to submit a review. It gives me great pleasure to read such positive feedback I have shared your feedback with our team & I know I speak for all the staff when I say that this has boosted morale greatly especially as you mention the pressure the NHS is under at the moment. Once again thank you very much. Amanda McDermott - Practice Manager.