Abbey Meads Medical Pract
Abbeymeads Village Centre, Elstree Way, Swindon, Wiltshire, SN25 4YZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Caring receptionists/administration
Rated 5 stars out of 5
by Julie Denise Hillis - Posted on 18 April 2024
I needed some information urgently from the surgery but unfortunately events got on top of me and I ended up getting upset at the receptionist desk. Rather than getting impatient as they have so much to cope with from people, two of them took the time to help me and one to sit with me while I composed myself again. I was so grateful and they definitely went over and above my expectations. Thank you so much.
Visited April 2024
Abbey Meads Medical Pract has not yet replied.
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Review titled Great gp and team
Rated 5 stars out of 5
by Tash - Posted on 12 March 2024
After a visit today to see a gp after an illness last week, I felt reassured everything was ok, the gp listened, made sure they checked everything and put me on the next course of treatment. I then came in 2 hours later for a blood test with the most loveliest nurse who was super quick but made sure she also took the time to check I was ok and had all the support I needed. Great service from all.
Visited March 2024
Review titled Abbey Meads Medical Pract
Replied on 13 March 2024
Dear Tash, Thank you for your very kind feedback which will be shared with the team. I'm delighted that you have had a positive experience at the practice. Kind regards, Mike Goodfield Operations Manager
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Review titled Kind and friendly approach
Rated 5 stars out of 5
by Anonymous - Posted on 03 November 2023
I am a newly registered patient. I phoned early for an appointment and went through to the emergency line, the call handler was polite and friendly and explained I needed to phone at 8.30am. Although I was number 24 in the queue at 8.30am the call was answered quickly by a professional but also friendly and kind receptionist, who listened to me and made me an appointment. On arrival at the practice it was clean, well staffed with a professional feel. Although it was the first time I had met the Doctor he was approachable, and listened, I didn’t feel at all rushed. I am confident that I am getting the right medical treatment. Great service - Thank you to the team.
Visited November 2023
Review titled Abbey Meads Medical Pract
Replied on 05 March 2024
Dear patient, Thank you for your very kind feedback - I will ensure this is shared with the whole team. Kind regards, Mike Goodfield Operations Manager
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Review titled Fantastic service with professional and caring doctor
Rated 5 stars out of 5
by Anonymous - Posted on 14 February 2023
New system is very professional and caring, quick response getting appointments and face to face meetings with doctors who take time to listen to what you say and act swiftly if and when needed
Visited February 2023
Review titled Abbey Meads Medical Pract
Replied on 15 February 2023
Dear patient, Thank you for your very kind feedback which will be shared with the team. I'm exceptionally pleased to hear that you are having a positive experience with the practice since the change of management. Kind regards, Mike Goodfield Operations Manager