Abbey Medical Practice
95 Monks Road, Lincoln, Lincolnshire, LN2 5HRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Disappointing
Rated 2 stars out of 5
by Anonymous - Posted on 20 August 2024
I haven’t made an appointment with a doctor at the surgery since 2019. I was always impressed in the past. I tried to get through today and at 8.07, the automated system said all the appointments were gone! I’m really disappointed with this and I’m left unable to see a doctor when I’m in pain. I have been with the surgery for 24 years, but I’m thinking about changing surgeries now. What a shame.
Visited July 2024
Abbey Medical Practice has not yet replied.
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Review titled Not as bad
Rated 4 stars out of 5
by Anonymous - Posted on 09 March 2024
I've been with this practice for 15+ years. Lots of Doctor changes of course but generally the same system, except now it's firstly telephone consultation which I prefer and is more convenient. It is sometimes frustrating that the telephone system in place only allows 10 callers to queue and has caused me to loose out on an appointment during the day as I work and can find it difficult to call between 8am - 10am. There have been a few instances where I didn't feel I got the right outcome, however when asked to speak to a different clinician/Doctor for a 2nd opinion, I was offered this without issues which was great and got the outcome I needed. It does bother me when the receptionist does ask about my condition, however I am happy to provide a vague overview so the right care is provided. My latest call the receptionist did ask me to provide more details and wouldn't take my first answer, which I didn't want to clarify further considering I was at work and it was more personal - which I'd ask to take into consideration moving forward.
Visited March 2024
Abbey Medical Practice has not yet replied.