Abbey Road Medical Practice
28A Abbey Road, London, Greater London, E15 3LTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Horrid practice
Rated 1 star out of 5
by Anonymous - Posted on 07 November 2023
Problem is an impossible team of GPs and very badly managed practice. They have over complicated the process of triage appointment prescriptions etc. results for tests and X-rays are never conveyed to patients. I would not recommend this practice and hope to register elsewhere
Visited November 2023
Abbey Road Medical Practice has not yet replied.
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Review titled Very happy
Rated 5 stars out of 5
by Anonymous - Posted on 16 March 2023
I would like to thank the Doctor i had. He took the time to explain a medication that the hospital had prescribed and I was worry about it affecting my child through breastfeeding.He took the time to send me information via text to give me peace of mind.Very patient even though I was very worried. The Doctors and receptionist team are wonderful. Abbey Road is one of the few good things in Newham. I also like how organised it is run. My daughter (Baby) has received the same level of care. Thank you!!!
Visited March 2023
Review titled Abbey Road Medical Practice
Replied on 11 April 2023
Thank you for your kind feedback, as you know positive words of encouragement always severe to motivate and up build people working with the public which obviously includes our members of staff.
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Review titled More useless service
Rated 1 star out of 5
by stephen mccann - Posted on 12 September 2022
Phoned the surgery to ask for a telephone consultation, was told this was not possible as there were no doctors available !! All I wanted was a repeat prescription on some antibiotics, something I have done over the phone before with no problem, instead I was given an appointment at glen Rd surgery at 19.30, while I was on the bus at 19.10 I received a text saying I was to expect a phone call from a doctor between 18.30 -21.30, doctor rang me while I was still on the bus, I explained what was happening and I was not going to discuss my medical issues on a bus, so he hung up, when I got to Glen Rd the receptionist told me she had no idea why I was there as there were no doctors available and I had a telephone consultation booked, after explaining the farce I had been subjected to, she kindly put me back on the list and I received a phone call from the doctor within 10 min, he prescribed the antibiotics I needed all in a 5 min phone call . None of this is the fault of the Glen Rd surgery or the out of hrs doctor but once again the fault of the utterly useless reception staff at Abbey road, who on top of being totally unable to carry out there job are incredibly rude and unhelpful.
Visited September 2022
Review titled Abbey Road Medical Practice
Replied on 11 April 2023
Thank you very much for your comment and would like to apologise for the distress that was caused to you. I would like to investigate this matter further and would like more details from you of the incident. Please contact the surgery and speak to me.