Abridge Surgery
The Surgery, 37 Ongar Road, Abridge, Romford, Essex, RM4 1UDContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Abridge Surgery.
Reviews
-
Review titled Lovely nurse
Rated 4 stars out of 5
by Natalie Donovan - Posted on 05 December 2024
Just seen the nurse. Lovely lady, very professional and caring. Put me at ease. Thank you for making the experience bearable!
Visited December 2024
Review titled Abridge Surgery
Replied on 10 December 2024
Dear Natalie, Thank you for your kind words about our Practice Nurse. All your kind comments will be passed to the relevant person.
-
Review titled Great practice
Rated 5 stars out of 5
by Christine Pearce - Posted on 14 November 2024
I saw the nurse she was very professional and friendly I would be happy to see her again. She explained every thing and very helpful.
Visited November 2024
Review titled Abridge Surgery
Replied on 19 November 2024
Dear Mrs Pearce, thank you very much for your kind words about our surgery. We will discuss your feedback at our next staff meeting.
-
Review titled Very happy
Rated 5 stars out of 5
by Kathryn ludwin - Posted on 09 October 2024
Recently moved to the area I had heard bad things about Abridge Surgery so I reluctantly signed up as was really my only option. However I have only had good experiences, the doctors have been really thorough - I’ve been for my children and had full bloods, scans etc to rule illnesses out, they listen and have been very good with my child who has sensory issues so when checking ears, throat etc takes time to let the dr do it they don’t get annoyed and used some really good distraction methods which was helpful. The nurse has been great, very kind and good. Had a smear and was quick and painless. She saw my daughter and was really good with her with an injured hand.
Visited October 2024
Review titled Abridge Surgery
Replied on 10 October 2024
Dear Kathryn, Thank you for taking the time to leave feedback for our surgery. Your kind comments will be discussed at the staff meeting. We really appreciate getting positive feedback as we always striving to provide high standard patient centrered care.
-
Review titled Good practice
Rated 5 stars out of 5
by Chad - Posted on 29 October 2024
I had booked couple of seasonal vaccination and it was done as per requested. Overall I have had good experience with staff and doctors
Visited October 2024
Review titled Abridge Surgery
Replied on 19 November 2024
Dear Mr Chad, apologies for the late response. Thank you very much for your time to write feedback for our practice. We value our patient's opinions.
-
Review titled Help beyond a GP practise
Rated 5 stars out of 5
by David hayes - Posted on 10 September 2024
I will not go into detail as most will be bored, but due to aggressive and bullying behaviour from a Jobcentre I found myself suffering anxiety. I contacted my GP surgery and received advise and assistance far beyond what I expected . Just to add my great thanks to Abridge Surgery and their social prescribers team.
Visited September 2024
Review titled Abridge Surgery
Replied on 12 September 2024
Thank you very much for such an outstanding feedback. We will share your feedback with our members of staff during our practice meeting.
-
Review titled Ha ha
Rated 1 star out of 5
by Graham shand - Posted on 20 June 2024
I can’t believe this surgery is still taking on more people it can’t look after the patients it’s got on the books now. Waiting to hear from the Doctor after this complaint, absolutely amazed you can never get an appointment anytime (can’t wait to move)
Visited June 2024
Review titled Abridge Surgery
Replied on 25 June 2024
Good Morning Mr Shand, Thank you for your review. I would be more than happy to discuss this review if you could call to the surgery. We are sorry you feel that way and would like to wish you all the best for your future endeavours.
-
Review titled Fantastic Friendly Staff and Practice
Rated 5 stars out of 5
by Susie - Posted on 10 December 2023
I popped into the surgery this morning and the receptionist was extremely helpful and kind. I am very grateful for the help and care from all at the doctors surgery - thank you
Visited December 2023
Review titled Abridge Surgery
Replied on 15 December 2023
Good afternoon Susie, Thank you for your kind words about our surgery. We appreciate the time you spent to provide our feedback. We will pass these kind words onto our reception team. Kind regards Monika Smith Practice Manager
-
Review titled Excellent care
Rated 5 stars out of 5
by Nicole Moore - Posted on 23 August 2023
I’ve just returned from an appointment at the surgery and once again my treatment has been exemplary. Everyone at the practice; doctors, nurses and receptionists are always so kind and do their utmost to help, if they can. I feel that me and my family are very safe to be in their hands.
Visited August 2023
Review titled Abridge Surgery
Replied on 24 August 2023
We are very thankful that you have taken your time to write a feedback for us, and we will try our best to carry on the service we provide.
-
Review titled Fantastic on the day service
Rated 5 stars out of 5
by Dawn Hazelwood - Posted on 12 July 2023
Had a deer bite my arm whilst rescuing him from fence. Called the surgery at 8.30 was seen by nurse, wounds cleaned and dressed left with prescription by lunch time. Fabulous service, thank you
Visited July 2023
Review titled Abridge Surgery
Replied on 24 August 2023
Sincere apologies for my late response. Thank you for your kind words about our practice we value your feedback and we we glad to be of help.
-
Review titled Exceptional care
Rated 5 stars out of 5
by Eszter Walker - Posted on 19 April 2023
Our family is new to the practice and we felt so welcomed and cared for from the fist moment. The ladies at the reception are very caring and extremely helpful. Both the doctors are very kind and knowledgeable. I know whenever I have a problem or a question they are there to help me and my family. Thank you! The nurse is also very very lovely and she’s got a brilliant and funny personality. All in all it’s an amazing practice!
Visited April 2023
Review titled Abridge Surgery
Replied on 20 April 2023
Dear Mrs Walker, Thank you for taking your time to write such an amazing review for our practice. We will carry on working to the best of our abilities. Have a lovely day, Abridge Surgery