Acorn Surgery
Oak Tree Centre, 1 Oak Drive, Huntingdon, Cambridgeshire, PE29 7HNContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Acorn Surgery.
Reviews
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Review titled Amazing
Rated 5 stars out of 5
by Anonymous - Posted on 18 March 2024
Recently had worries and anxiety attacks since being diagnosed with cancer, messaged through the app and received a call with 24hrs and an appointment. We are extremely lucky to have such a wonderful and caring surgery, you have some amazing doctor who deserve recognition for all their hard work.
Visited March 2024
Review titled Acorn Surgery
Replied on 18 March 2024
Dear Patient Thank you so much for taking the time to leave us feedback. I must agree with you, we are extremely lucky to have such an amazing caring team at the Acorn surgery. I am so very pleased we were able to support you at this very difficult time. I have passed your comments on to our Team, I know they will appreciate them. All the very best Victoria Pilkington Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 17 April 2024
It was on time,and the results came in just as expected.I had a wonderful experience with the nurse as well I would recommend someone to join Acorn surgery
Visited March 2024
Review titled Acorn Surgery
Replied on 18 April 2024
Dear Patient Thank you for taking the time to leave a review for us. It is our mission to treat our patients as we would want our own friends and families to be treated and it is heartening to hear you had a wonderful experience with us and would recommend others register at our practice. With very best wishes Victoria Pilkington Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 January 2024
Very helpful and thorough. Amazingly quick response by friendly reception and nursing staff. Thankyou
Visited January 2024
Review titled Acorn Surgery
Replied on 31 January 2024
Dear Patient Thank you so much for taking the time to leave us feedback. It is heart warming to know you think Acorn Surgery is a great practice, we all work very hard to provide the best care we can and its such a lovely boost to all our moral to read your comments.
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Review titled Never had an issue.
Rated 5 stars out of 5
by Hayley Oakley-pullen - Posted on 04 January 2024
The nurse that I saw was amazing, I felt comfortable and secure during my appointment. I have seen this particular nurse before and I’ve always felt the same about my experience. I’d highly recommend the surgery as they are accurate and prompt in every way
Visited January 2024
Review titled Acorn Surgery
Replied on 05 January 2024
Dear Hayley Thank you so very much for taking the time to leave feedback for our Team. It is a great boost to morale when we are made aware that patients are happy with the service we strive so hard to deliver. We do pride ourselves on working hard to give the best to our patients and our mission is to treat patients the way we would wish our own loved ones to be treated. Thank you again for your feedback With very best wishes Victoria Pilkington, Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Gina Magee - Posted on 17 April 2024
Very good, caring and understanding Dr - feel very confident in my GP surgery. I feel the GP helped me and mad me feel safe and important- I'm still getting there but on the mend.
Visited November 2023
Review titled Acorn Surgery
Replied on 17 April 2024
Dear Gina Thank you for your feedback, it really is very appreciated. All the team here at Acorn surgery work extremely hard to give the best to our patients and I am so pleased you feel confident and cared for. With very best wishes Victoria Pilkington Practice Manager
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Review titled Outstanding service from whole surgery team
Rated 5 stars out of 5
by Kathleen gaynor - Posted on 04 January 2024
I sadly lost my son in November after a long battle with cancer and I have a long standing condition which I see the nurses for regularly and throughout the end of my sons life the treatment and service we recieved both individually and as a whole family was above and beyond anything I would have expected the whole team from the receptionists to the nurses and doctors went out of their way to make everything as easy as possible for us and gave us so much support both physically and emotionally it helped so much and gnat support is ongoing to this day and helps me so much nothing is ever too much bother for anyone and the help I have recieved will never be forgotten so a huge Thankyou to the whole team at the best surgery I’ve ever known
Visited November 2023
Review titled Acorn Surgery
Replied on 05 January 2024
Dear Kathleen Thank you so much for taking the time to leave feedback for us. Our aim is to provide the care we would want for our own loved ones and it is heart-warming for the whole team to know that we were able to provide that for your family. With very best wishes Victoria Pilkington, Practice Manager
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Review titled Always Helpful
Rated 5 stars out of 5
by Maureen S - Posted on 20 November 2023
I've always found staff both reception and medical staff helpful but on this occasion the lady at the desk who helped was really kind as well as helpful. My 4 month old grandaughter has been diagnosed with an very rare genetic condition and will be extremely disabled. She does not live in England but I wanted to try to find out places who might give advice and information. Only a couple of hours after my chat I got a link to a site who dealt with rare conditions. This place then gave me a link to a similar one in Sweden. It has been very helpful and so nice to know someone cared so much to help despite probably being so busy with things at the surgery. I was very grateful.
Visited October 2023
Review titled Acorn Surgery
Replied on 21 November 2023
Thank you very much for taking the time to leave feedback for us. We are so pleased that the information provided has been of a help to you and your family. It is our mission to treat our patients the way we would like our loved ones to receive. We work hard in a very busy environment but have a caring and supportive team and we hope that reflects in the service we provide to our patients. Thank you again for the feedback, it is always a great boost to morale for the whole team to know they are appreciated and patients care happy.